Sales Support Specialist
Discovery Communications, Inc. - New York, NY

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Support the National Sales Assistant Managers with all day-to-day responsibilities/workflow of national TV sales assistants; networks as assigned. Secondary sales support trainer responsible for new hire SA Dealbuilder Maintenance post training.

Responsibilities:

  • Responsible for all SA (FTR and contingent) onboarding including customized post training, desk setup, system access and all other.
  • Monitor problem reports and insure all are cleared in timely manner.
  • Monitor and oversee network DNA list.
  • Develop new SA account composite and desk sheet detailing network/client nuances i.e. time separation.
  • Track and maintain network and SA OOPs adjustments and report on a monthly/quarterly basis.
  • Develop and maintain quarterly network and client nuance sheet for respective networks.
  • Responsible for tracking vacation/balance/other days and overseeing SA coverage and transition email messages.
  • Supervise network SAs on emerging nets as directed.
  • Compile quarterly workload analysis by network and AE team.
  • Develop and maintain network/client nuance reports on a quarterly basis.
  • Work closely with NSA Manager providing SA direction regarding program changes and open inventory.
  • All other as directed.


  • Requirements:

    * Must have four years business experience. Preferred minimum of three years experience in Ad Sales environment.

    * Must be detailed oriented, have strong organizational skills and ability to prioritize business needs.

    * Solid follow-up skills is key.

    * Strong communication skills (written/verbal) required.

    * Need to work collaboratively and in team environment.

    * Ability to develop workflow systems and create efficiencies.

    * Must be able to follow direction.

    * Ability to build good business relationships and supervise employees.

    * Knowledge of the ad sales business and Discovery proprietary systems a plus.

    * Must have the legal right to work in the United States.

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    Discovery Communications allows viewers to go on safari without ever having to leave their couch. It is the world's #1 non-fiction...