Sales Support Specialist
Roger Ward North American - San Antonio, TX

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Job Description
  • Communicate daily via e-mail and/or phone with Account Managers on quotes, order status, deliveries, back orders and issues pending.
  • Respond to and solve customer complaints by deploying the necessary company resources.
  • Submit pricing and obtain approvals as needed.
  • Create quotations based upon sales reps input; work with sales team by preparing effective sales quotes and proposals to prospective customers.
  • Complete customer follow up on quotes, inquiries, order status (expedite orders), deliveries and issues resolved.
  • Maintain and demonstrate a positive attitude with all associates, customers, vendors.
  • Customize fax order forms withcustom descriptions, pricing, contact information and other requests.
  • Research product and application information for customers as requested.
  • Other duties as assigned.

  • Ability to demonstrate full knowledge of all order-entry, data research and other computer skills.
  • Creative and analytical thinker.
  • Strong project management and organizational skills.
  • Excellent communication and presentation skills.
  • Ability to interact with all levels of management
  • Ability to work independently and under pressure to meet deadlines.
  • Must be able to work extended hours to meet customers' and manager's expectations
  • Must be able to work with a wide variety of people with different personalities and backgrounds.
  • Prolonged sitting, up to (8) hours per day, occasional walking and bending.
  • Prolonged viewing of computer screens and using computer keyboard, up to 10 hours per day
  • Must be able to work flexible hours to meet customers' needs and management expectations.
  • Computer skills with comprehensive knowledge of theMoversSuiteorder entry process, Office, Excel, PowerPoint, etc.
  • Must be able to operate in a drug-free workplace.

Additional Information Compensation $10 to $12 per hour will be tailored to the level of general experience, and the specific qualifications related to the above requirements.

Please email Cover Letter with salary requirements and resume to