Sales Support Specialist
Thermo Fisher Scientific - Pittsburgh, PA

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Posting date: February 27, 2013

Daily duties will include and not be limited to the following;
  • Supporting the business development efforts between the sales representative and external customers
  • Propose suggestions and opportunities for increased revenue and margin improvement
  • Engage with customers to determine the right products and pricing to increase our win rate and share of wallet with the customer
  • Follow the quotation process from beginning to completion: This includes qualifying opportunity, cross referencing, data entry, price analysis, pricing meetings, review of terms and conditions, packaging and confirming customer receipt
  • Handle and manage customer’s direct enquires via phone and email
  • Provide support and assistance to fellow team members and departments, as needed, in order to meet company/team goals
  • Act as primary customer resource for calls, emails and voicemails when a sales representative is out of the office

Minimum Requirements/Qualifications:
  • Ability to prioritize and multi-task in a fast paced environment while maintain quick response to deadlines
  • Excellent organizational skills with strong attention to detail
  • Strong focus on teamwork and ability to manage relationships across multiple departments
  • Able to use software applications like MS Excel, Word
  • Self-directed/self-motivated
  • Ability to exercise flexibility, initiative, good judgment and discretion
  • Strong written and verbal communication, interpersonal, and customer-service skills
  • Ability to work accurately, with interruptions, to meet deadlines
  • Broad analytical skills including costing, pricing and data analysis and price modeling

About this company
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Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of $17 billion and approximately 50,000...