We seek a Sales Support Specialist for the Defense & Security Business Unit. In the role, you will be a key part in the sales organization providing quote and solicitation responses, qualifying and assigning leads, provide sales order processing support, customer support such as answering questions about products and specs, and participating in projects in support of the sales team. As the Sales Support Specialist, your goal will be to effectively work with the remote sales team and marketing department to increase sales.
This is a position that requires ability to multi-task, self-accountability, and strong client service skills.
Essential Functions/ Job Duties:
All quoting responsibilities for domestic and international sales teams, including responses to official solicitations.
Act as a liasion between sales representatives and program operations, responding to customer or sales team issues that require follow up.
Qualify leads that come in through generic sales contact points; work with the marketing department to generate more leads.
Utilize a sales based CRM tool to manage contacts and activities, as well as develop reports for multiple departments.
Qualifications:
Bachelor's degree in Sales/marketing or equivalent work experience.
Working knowledge of PC applications: Microsoft Word, Excel, PowerPoint
Communicates effectively in both written and verbal form
Experience in presentation of products
Experience with Oracle and Salesforce.com desired.
iRobot Corporation - 8 months ago
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