Salesforce Servicemax Business Analyst
Lorven Technologies - San Jose, CA

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Our Direct Integration Client is looking for a Salesforce Servicemax Business Analyst For a Project in San Jose, CA below is the Detail requirement.

Job Title: Salesforce Servicemax Business Analyst

Location: San Jose, CA

Duration: 6 Months

Rate: DOE

Job Description:
  • ServiceMax experienced business analyst (preferably in the Medical Device Domain).
  • Over 5 years Experience on SFDC service cloud/Servicemax implementations
  • Should be proficient in Requirements Capturing and translating them into Functional Specifications Participate in business drawing Processes with respect to SFDC functionality.
  • Participate in Stakeholder Meetings
  • Should have experience in working in an Agile Development model.
  • Should have good understanding of Service Function processes specifically around Work Order Management, Case and Complaint Management, Site Installation Management, Field Service Management and Knowledge Management.
  • Must be creative, innovative and be able to work in a fast-paced environment with the ability to abstract detail into larger patterns, familiarity with user-centered analysis and evaluation techniques.
  • Self-Starter who can manage multiple tasks simultaneously with minimal supervision.
  • Excellent oral, written communication and presentation skills.
  • SFDC/SMax Certified professionals preferred

Lorven Technologies - 11 months ago - save job - block