Satellite Installation Technician (Aberdeen, SD)
DIRECTV - Sioux Falls, SD

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DIRECTV is currently seeking Installation Technicians to join its

Sioux Falls, SD

team to service the Aberdeen, SD area.

The DIRECTV Installer is responsible for providing excellent customer service through installing, troubleshooting, maintaining, and upgrading satellite television systems and equipment.

For more information on what it is like to be a DIRECTV technician, please review the information below and make sure you complete the required Virtual Job Tryout as part of your application process.

Essential Duties:
Plans installations by reviewing work orders, gathering supplies, evaluating location, locating access, formulating wiring plans, and arranging equipment

Installs and programs equipment

Troubleshoots, diagnoses, repairs, replaces, and upgrades components

Checks satellite TV systems for correct functionality and optimal performance

Maintains accurate installation, service, and inventory records

Ensures adequate supply levels by inventorying stock and communicating needs to warehouse

Treats customers with respect, courtesy, and professionalism at all times

Coordinates schedules with customers

Listens to descriptions of problems, answering questions, and resolving issues

Communicates the wiring plan and equipment lay-out with customer prior to the installation

Educates customers by conveying verbal information clearly and concisely

Follows industry codes, regulations, and standards

Adheres to policies and procedures while working autonomously

Maintains a safe work environment by following safe practices and adhering to safety policies, including practicing safe driving techniques

Acquires and applies information needed for prompt decision making

Refers to and interprets schematics, manuals, and manufacturer's instructions

Updates and improves job knowledge by participating in educational opportunities, reading technical publications, and participating in on-going technical training

Supports co-workers and builds positive working relationships with all team members

Meets or exceeds performance goals and quality standards

Meets or exceeds productivity standards by prioritizing tasks and working efficiently

Other duties as assigned

Qualifications

Must meet DIRECTV state-specific minimum age requirement

High school diploma or equivalent required

Must possess a valid driver's license in the primary state of residence

Must be able to speak clearly, concisely, and to communicate effectively in a courteous and professional manner

Solid written communication skills required

Must be able to work full time, up to and including six days a week; which may include nights, weekends, and holidays, as required

Must meet company hiring criteria for pre-employment screening, including drug test, criminal background check, fitness for duty, and MVR check

Must be able to obtain all necessary certifications, including SBCA, Service, SWiM, and Ka/Ku, as required

Must be able to expect and embrace change

Working knowledge of Microsoft Office and inventory software systems preferred

SBCA and/or other industry certifications preferred

Six months experience in telecommunications, electrical, construction, or related field preferred

Working knowledge of handheld electronics, including smart phones, ipads, etc., preferred

Physical Requirements*:
Must be able to lift up to 75 pounds and climb ladders up to 40 feet in length

Must be able to work in tight spaces, including attics and crawl spaces

Must be able to work outside in extreme weather conditions, including precipitation and temperature variations

Must be able to stand for extended periods of time

An essential duty of the position of Technician is to install satellite dishes with the use of a ladder on customers' homes. The ladders used by DIRECTV have been rated by the American National Standards Institute (ANSI) to hold a maximum total weight (including tool belt and equipment) of 375 lbs. To allow for the weight of equipment an individual's weight cannot exceed 325 lbs.

*

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications and requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job

Installation Technician

Primary Location

SD-Sioux Falls

Schedule

Full-time

DIRECTV - 20 months ago - save job - block
About this company
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DIRECTV takes television straight to the masses. The company operates the largest direct-to-home (DTH) digital TV service in the US, ahead...