Baptist Physician Enterprise - Pensacola, FL

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SUMMARY OF MAJOR FUNCTIONS: This position is responsible for greeting/ assisting customers during office visits, and receiving incoming telephone calls in a prompt, courteous, and professional manner. The person in this position works under general supervision. This position is responsible for various shifts and may be subject to over 40 hours per week and callback as required.

QUALIFICATIONS FOR JOB: High school diploma or GED required One year of experience in customer service or reception, preferably in a health care environment. Be able to make recommendations and handle complaints and requests in a professional and calm manner. Good communication skills and possess appropriate ability or skill set to take up roles and responsibilities on a pro-active basis.