Northwestern Memorial Hospital - Lake Forest, IL

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The following information in red applies only to Northwestern Memorial Hospital and Northwestern Memorial Physician Group applicants for staff level positions.

As part of completing the application process, you will be required to complete an online-assessment which will be sent to your e-mail following the submission of your resume. This questionnaire should take you approximately 45 minutes to 1 hour to complete. Please note that your application will not be considered until there is a finalized assessment on file. If you have previously taken this assessment, you will not be required to take it again. We appreciate your interest in Northwestern Memorial HealthCare.

Northwestern Lake Forest applicants will not be required to take the assessment at this time. QUALIFICATIONS: Required 1 to 2 years specialized or technical training, or equivalent, following successful completion of high school. More than one up to three years of related work experience required, demonstrating a working knowledge of the job responsibilities and methods.

ESSENTIAL FUNCTIONS: Interacts with patients, their representatives, physicians, physician office staff, employers and others to gather and ensure accuracy of demographic, billing and clinical information. Interprets and verifies completeness of physician orders. Produces and distributes required forms, documents and reports with accurate patient information. Enters all necessary demographic, diagnostic and insurance information. Maintains 97 percent or better accuracy on all registrations. Maintains exemplary level of customer service. Reviews new and previously recorded information with patient, physician and others to ensure accurate collection and analysis of information. Enters patient type and service codes; establishes account parameters to ensure that revenue is properly recorded and bills are produced in a timely manner. Ensures current contractual requirements are met in registration process. Receives and enters physician orders for exams and services. Communicates instructions and arrival times to patient for each exam. Directs patients to appropriate location for check-in and testing. Communicates schedule changes to appropriate service department. Works with physician and service departments to schedule emergency add-on procedures. AA/EEO