On any given day, Sutter Care at Home touches the lives of thousands of individuals by bringing health care directly to patients where they live - at home.
From local, community-based offices throughout Northern California, the dedicated staff at Sutter Care at Home cares for more than 50,000 patients each year and serves an average daily census of over 18,000 patients.
We provide the most comprehensive range of home care services including skilled nursing, rehabilitation therapy, home infusion therapy, hospice and palliative care, medical social work, home medical equipment and respiratory therapy, home attendant and care management, and community flu and wellness programs.
Through competitive wages and benefits, flexible schedules, innovative care models, new technologies, and tuition reimbursement - Sutter Care at Home strives to be your "employer of choice."
Sutter Care at Home is the home health care and hospice affiliate of Sutter Health, one of the nation's largest not-for-profit health care systems.
The Scheduler position is the key position to coordinate staffing and provides timely and appropriate staffing for safe and effective care delivery. Optimally schedules PCC-RNs, PCC-PTs, Case Managers, Team RNs, Physical and other therapists, Home Health Aides (HHA), Medical Social Workers (MSW) and Dieticians to accomplish patient visits. Maintains coordination of the Weekend/Holiday Staff Schedule, the On-Call RN schedule and the HHAs daily assignments. Ensures that all Starts of Care (SOC), Resumptions of Care (ROC) and Eval packets are distributed to the Rehab team members and to the Team Care Coordinators (TCC) for nursing assignments. Ensures that communications from patients, physicians and caregivers are relayed in a timely manner. Demonstrates effective liaison activities and interdepartmental communication and cooperation to support essential agency activities.
High School graduate or equivalent level of education required. Developed clerical and computer skills required. Related courses in business skills required. Graduation from an accredited program of secretarial science is preferred. An A.A. degree in Office Management, Medical Records, Business or a related field is preferred.
Previous experience in home care or other medical staffing strongly preferred. Previous secretarial and computer work skills required as is typically acquired in two years in a health care organization office setting.
Must have a working knowledge of medical terminology. Must have excellent computer word processing skills with the ability to enter at least 50 CWPM and proficiency in Microsoft Word and Excel software program. Must have knowledge of general office practices and procedures including filing, record keeping, photocopying and faxing. Must be able to follow a defined list of tasks and follow the established procedures completing them in a timely fashion. Must be able to flex with the increased workflow when census is higher and recognize urgency of each task.
Must have working ability in Excel or the ability to achieve standard within two months of hire. Must be able to work in a Windows environment, have basic competence in the MS Office and be willing and able to learn new computer software package. Must have excellent communication skills and phone presentation in interactions with patients and staff. Must be able to prioritize workload, work with minimal supervision, organize and complete tasks accurately and in a timely manner. Must be able to organize varied and possibly conflicting time constraints with calm reaction to frequent and often last minute schedule changes. Must be able to exercise good judgement related to urgent staffing needs for safe care delivery. Ability to maintain harmonious constructive relationships with internal and external customers. Demonstrated skills in effective written and verbal communication. Must have the ability to secure adequate transportation or other means to report to work in a timely manner.
Physical Requirements/Essential Job Functions:
Essential job duties and physical demands include and are not limited to:
Must be able to remain sedentary for approximately 80% of the day, maneuver around objects, climb stairs and/or work in relatively small spaces, bend over or stretch as necessary, operate telephone and manipulate small clerical items (e.g. paperclips, staples, etc.). Must be able to hear, read, write and speak clearly to effectively communicate with department staff, other employees and community, and carryout essential functions. Must be able to perform long periods of computer data entry with sitting and keyboard use. Must be able to follow oral and written instructions. Must be able to handle sensitive issues, conflict with or among others, respectively direct and reinforce staff efforts; effectively plan and organize and prioritize work, and to effectively solve unique problems as they arise or identify when to consult supervisor. Must be able to deal with a challenging work environment from time demands and conflicting priorities. Maintain a positive and professional image and demonstrate self-directed learning to meet professional development and/or license requirements. At orientation and annually thereafter, must be able to meet core competencies for position and area of specialty, as appropriate. May be required to work after hours and on weekends.
California-Greater Sacramento Area-Roseville
Sutter Care at Home
All Candidate Applications Accepted
8 Hour Shift
Days of the Week Scheduled
Monday, Tuesday, Wednesday, Thursday, Sunday
Shift Start Time
Shift End Time
Hours Per 2wk Pay Period
Sutter Health - 21 months ago
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