The University of Chicago Medical Center - Chicago, IL

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Under general direction, assists in maintaining continuity in the day-to-day operations by coordinating exam schedules per departmental guidelines. Provides a single point of service for patient registration, insurance verification/pre-certification, and scheduling. Assists in the maintenance of patient data bases, maintains statistics, and indicators.

High School Diploma or equivalent and medical terminology certification. Two or more years of experience in office environment. Previous health care experience preferred. Experience working with computer and various software programs. Knowledge of scheduling templates, insurance verification, and third party collection procedures. Knowledge of hospital billing and collection processes.

Ability to solve problems independently, performs multiple tasks simultaneously, exercise good judgment, and work effectively in a team environment. Excellent customer service and interpersonal skills requiring tact, discretion, and maintaining patient confidentiality. Excellent verbal and written communication. Ability to attend mandatory training classes offered by the Medical Center after hours or on weekends, with advance notice.

Medical Terminology certification

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