School Year Intern, IT Customer Service
Hub Group - Downers Grove, IL

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This position will assist with configuring personal computer hardware and software. This is part of a large planned hardware replacement, including receipt, configuration, transferring data, and deployment. PCs will be delivered directly from the supplier to a Hub Group office; consequently much of the work will be done using tools that facilitate remote control of PCs in another location.

  • Install and configure software
  • Transfer data
  • Escalate problems when necessary to the appropriate support level
  • Configure laptops and desktops using client management software according to established standards
  • Identify and recommend improvements to procedures
  • Other duties as assigned
  • Entry Level knowledge of Intel-based PC hardware and Microsoft Windows Workstation operating systems
  • Ability to work as a team player in a fast paced environment, with excellent communication/phone skills
  • Strong work ethic, attention to detail, and organizational skills
  • Good communication and interpersonal skills
  • Ability to carefully follow established procedures
  • Comfortable working with all levels of corporate personnel
  • Internship runs from September-May 2014, 20 hours per week. Must be enrolled in an undergraduate degree program for the duration of the internship.

About this company
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Hub Group helps its clients by handling the hubbub of freight movement throughout North America. An intermodal marketing company, Hub Group...