Food Safety Net Services 35 reviews - San Antonio, TX

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Responsible for supporting analytical laboratory processes including special projects, technology, methodology, laboratory proficiency measurements, research, training, and scientific processes. This position is responsible for application and evaluation of approved microbiological techniques and methodologies used in analysis of food products as they relate to accreditation, certification, and proficiency testing. This position will have contact with the laboratory client base as well as coordinate special projects.


  • Work within the Special Projects Team to deliver high quality and timely research projects including;
  • Customer contact
  • Quoting
  • Data Analysis and presentation
  • Proposal and report writing in a scientific format
  • Required to present complex scientific information in a clear concise format understood by a variety of audiences
  • Interpret a wide variety of research methods for different food industry matrixes to develop projects for customers and internal methods
  • Excellent customer service skills and the ability to understand and resolve scientific issues and answer questions and gain customer confidence
  • Compile data in various analytical formats
  • Interpret data and present findings with appropriate documentation, references, and supporting material to the food industry
  • Ability to write scientific/technical proposals, reports, articles, memos and presentations
  • Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry regulations, issues and trends
  • Identify critical needs for special projects requested by customers
  • Purchase supplies and monitor equipment maintenance, improving optimization by reviewing equipment, products, and processes
  • Assist in quality control duties including quality control documentation
  • Implement and monitor quality assurance
  • Support projects by working in the laboratory as needed
  • Support and improve the proficiency program
  • Support and/or manage shelf life projects as necessary
  • Supervise special projects as assigned to include training of technicians on protocols and research assignments
  • Independently pursue an assigned series of processes, procedures, or techniques in accordance with Food Safety Net Services Methods Manual, Quality Manual, Chemical Hygiene Plan, Safety Manual, and approved laboratory procedures
  • Supervise training of new and current laboratory personnel in laboratory procedures and protocols as assigned
  • Responsible for managing priorities and schedule such that individual goals as well as team goals are achieved, providing guidance, and supervision in the Principal Scientist’s absence
  • Assist with the development and implementation of laboratory services and responsiveness to customer needs, ensuring customer satisfaction while achieving desired business results of revenue and operating margins
  • Identifying and implementing process improvement procedures within Special Projects
  • Responsible for the safety of oneself and others working within their area
  • Responsible for the completion of required training
  • Travel is required and at the discretion of management . Travel will include plant visits and providing training to external customers

  • Perform other duties as assigned

May take the lead role with two or more employees in the department. Carries out responsibilities in accordance with organization's policies and applicable laws. Responsibilities may include interviewing, training, directing work, and appraising performance.


  • Masters Degree in Microbiology, Chemistry, Food Technology, or related field , or equivalent work experience
  • Two years of analytical laboratory experience ((experience in a commercial food-testing laboratory preferred)
  • Ph.D. in Food Science or Microbiology is preferred
  • Working knowledge of aseptic sampling technique, rapid and traditional microbiological methods
  • Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure
  • Broad knowledge of concepts, practices, and procedures of a food testing laboratory
  • Research abilities to find information to support project objectives from a variety of sources in the food science community
  • Interpersonal abilities to network with the scientific community to expand the resources of the company
  • Excellent written and verbal communication skills for all scientific services related to customer requests, report writing, and presentations
  • Proficiency in Word, Excel, Access and other databases
  • Or equivalent combination of education and experience

To perform the job successfully, an individual should demonstrate the following:

  • Detail oriented and able to work both independently and in a group
  • Supervision experience
  • Ability to communicate effectively and respond orally or in writing to customers, employees, peers, or management
  • Ability to deal with several abstract and concrete variables and apply knowledge of reactions, applications, and implications of tests
  • Ability to use judgment in balancing procedures and responsiveness, and obtaining customer satisfaction and business results
  • Integrity and ability to obtain consistent, accurate, valid, and timely results
  • Analytical - Collects and researches data
  • Design - Demonstrates attention to detail
  • Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions
  • Project Management - Coordinates projects
  • Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments
  • Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control
  • Oral Communication - Listens and gets clarification; Responds well to questions; Participates in meetings
  • Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information
  • Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit
  • Visionary Leadership - Inspires respect and trust
  • Delegation - Delegates work assignments
  • Leadership - Inspires and motivates others to perform well; Accepts feedback from others
  • Managing People - Improves processes, products and services; Continually works to improve supervisory skills
  • Quality Management - Demonstrates accuracy and thoroughness
  • Diversity - Shows respect and sensitivity for cultural differences
  • Ethics - Treats people with respect; Works ethically and with integrity
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time
  • Judgment - Exhibits sound and accurate judgment
  • Motivation - Sets and achieves challenging goals
  • Planning/Organizing - Uses time efficiently; Sets goals and objectives
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments
  • Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance
  • Quantity - Meets productivity standards; Completes work in timely manner; Works quickly
  • Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly
  • Adaptability - Adapts to changes in the work environment
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals
  • Initiative - Seeks increased responsibilities; Asks for and offers help when needed
  • Innovation - Displays original thinking and creativity; Generates suggestions for improving work
Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of LIMS and Microsoft Office Products software.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly required to stand, sit, walk, use hands and arms, talk and hear
  • Occasionally lift up to 25 pounds
  • Color vision and depth perception

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
  • Noise level varies from quiet to loud
  • Temperature varies from hot to cold
  • Interactive and fast-paced team oriented tasks
  • Required to wear appropriate protective clothing
  • Required to use appropriate protective equipment
  • Responsible for the safety of oneself and others working within their area.

About this company
35 reviews
Food Safety Net Services, Ltd. offers an integrated network of services and industry expertise to improve the effectiveness of food safety...