Second Assistant Golf Pro
The Greenbrier - White Sulphur Springs, WV

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Essential Job Functions

Position: Second Assistant Golf Professional
Department: Golf

Start Date: April 1st, 2013

Primary Responsibilities : ( guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)
Ensures The Greenbrier Vision
Maintains The Greenbrier Mission statement and Values
Adheres to policies of the facility at all times
Provides cust omer service to the Forbes Five-Star level, and monitors guest feedback through the use of various customer care techniques
Responsible for monthly counting of hard goods inventory
Assist retail manager with displays and restocking of merchandise
Responsible for daily golf shop operations including opening or closing procedures

Secondary Responsibilities:
Keep Lost & Found records up to date
Assist with tournament operations
Responsible for all GHIN (Handicapping) operations
Minor club repairs
Normal Working Hours: (Shift, days )
6:30am-4:30pm, 10:00am-8:00pm

In order to be successful in this position, the ideal candidate must meet the following criteria
in addition to the Ten Essential Attributes for All Employees.
Past Work Experience Requirements: (Type of work, number of years required, equivalent experience, etc.)
Previous Customer Service experience
Educational Requirements: (Degree/Certification, highest required/preferred, field of study)
High School Diploma or G.E.D.
Communication Skills Requirements: (Verbal: phone, in-person, group; Written: memos, documents)
Able to communicate in a professional manner with guests verbally and in writing
Able to handle difficult guest problems
Proven customer service skills

Technical Requirements:
Passed PGA Playability Test and complete Level I & Level II checkpoints in three years.
PGA Entry Level Apprentice, April-October, Hourly, 40-45 hours per week
Knowledge of golf swing and ability to give golf instruction
Knowledge of the game of golf and its rules
Required Supervision: (Reports to, Supervision provided, number of people to supervise)
Reports to First Assistant Golf Professional
Must be self motivated, be able to work independently and possess leadership skills

Other Requirements:
Computer
Experience Software
Level
(Beginner, Intermediate, Advanced)
Word Processing
WORD
BEGINNER
Spreadsheet
EXCEL
BEGINNER
Database

Programming

Calendars
OUTLOOK
BEGINNER
Internet

Hardware Installation

Physical Requirements:
Location of Work
Yes

Yes

X
Indoors
Heated

X
Outdoors

Below Ground
Temp. Fluctuations
X

Elevated Areas
Personal Protec. Equip. Req

Work Postures

Continuous (up to 8 hrs. in an 8 hr. shift)
Frequent (up to 5.5 hrs. in 8 hr. shift)
Infrequent (up to 3 hrs. in an 8 hr. shift)
Rarely(up to .5 hr in 8 hr. shift)

Standing
X

Sitting

Walking

XXXX

Climbing

Bending/ Stooping

X

Overhead Reaching

Arm/Hand Movement

Hand/Eye Coordination

Other (Define)

Lifting Requirements

10 lbs.or less
11-20 lbs.
21-30 lbs.
31-40 lbs.
Over 41 lbs.
10 lbs.or less
11-20 lbs.
21-30 lbs.
31-40 lbs.
Over 41 lbs.
10 lbs.or less
11-20 lbs.
21-30 lbs.
31-40 lbs.
Over 41 lbs.
10 lbs.or less
11-20 lbs.
21-30 lbs.
31-40 lbs.
Over 41 lbs.

Horizontal Lift

X

Overhead Lift

Floor to Waist Lift

X

Grasping

X

Push/Pull

Carrying

X

Other (Define)

  • Requirements are Subject to Change

The Greenbrier - 15 months ago - save job - block
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