Secretary (Oa)
Internal Revenue Service - San Jose, CA

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As a Secretary, you will:
Receive telephone calls, give routine and non-routine information, answer questions and direct calls and visitors to appropriate person or office.

Receive and control mail and suspense items, routing them directly to the appropriate person or office for action.

Prepare and type a variety of correspondence, reports, forms, requisitions, requests for personnel actions and legal documents using word processor or personal computer.

Organize and maintain files, records, manuals, handbooks, and other related materials.

Maintain supervisor's calendar; schedule appointments and engagements, prepare notes regarding topics to be discussed; make travel arrangements and prepare travel vouchers.


You must meet the following eligibility and basic qualification requirements by the closing date of this announcement.

To qualify for the grade 5 level, you must have 4
years of education above the high school level.
Have one year of specialized experience
equivalent to the grade 4 level in the
Federal government. Examples of experience
qualifying as specialized include: preparing,
receiving, reviewing, and verifying documents;
processing transactions; maintaining office
records; and locating and compiling data or
information from files and other data sources.
This list is not inclusive.
You may qualify based on a combination of
education and qualifying specialized experience
as described above. Only education in
excess of 60 semester hours or 90-quarter hours
is creditable toward meeting the specialized
experience requirement for the GS-5 level. For
example, one full year of academic study (30
semester hours, 45 quarter hours, or 720 formal
classroom hours) beyond the second year is equal
to 6 months of specialized experience.

If you worked part-time, the work must be
prorated based on a 40-hour of work. For
example, six months of part-time work that was 20
hours per week counts as three months of

To calculate your combination of education and
experience use the following formula: # of
semester hours completed (in excess of 60
semester hours) divided by 60 semester hours + #
of months experience divided by 12 months of
experience. If your answer is one or more, you
have the required combination.

If calculating based on classroom hours use the

following formula:
# of classroom hours completed (in excess of 1440
classroom hours) divided by 1440 classroom hours
+ # of months experience divided by 12 months of
experience. If your answer is one or more,
you have the required combination.

Example: Applicant has 80 semester hours of
education and 9 months of experience(Use only the
education in excess of the first 60 semester
80-60= 20
20/60 =.33
9/12= .75
.33 + .75=1.08
Applicant meets the required combination.

Notes:In applying the BASIC REQUIREMENTS above:
  • Additional credit will not be given for
duplicate coursework
(courses will be counted only once)
  • Part-time experience will be prorated
Part-Time or Unpaid Experience: credit will be
given for all appropriate qualifying experience
regardless of whether compensation was received
or whether the experience was gained in a part-
time or full -time occupation. Full time is
considered 33 to 40 hours a week. Part-time
employment is considered 32 hours or less.

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