Security Officer
Whelan Security - Baton Rouge, LA

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Whelan Security is seeking professional security officers and supervisors with high customer service skills. Experienced and qualified security officers with understanding of Healthcare Joint Commission standards and hospital expertise preferred.

Candidates should possess security license and a professional, friendly attitude.

Previous use of technology and Tour systems beneficial.

A Whelan Security Officer must represent Whelan's 10 Core Values of Truth-Telling, Promise-Keeping, Respect, Loyalty, Empowerment, Discipline, Leadership, Flexibility, Quality Assurance, and Results while performing the following duties:
  • Patrol facility or stand post as instructed and serve as a general security presence and visible deterrent to crime and client rule infractions.
  • Detect suspicious activities and watch for criminal acts or client rule infractions at or near assigned post which may be a threat to the property, client or employees at the site.
  • Report all incidents, accidents, or medical emergencies as required. Respond to emergencies, such as medical and bomb threats; and to alarms, such as fire and intrusion by following emergency response proceedings.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
  • Answer alarms and investigate disturbances.
  • Circulate among visitors, patrons, or employees to preserve order and protect property.
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
  • Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
  • Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
  • Warn persons of rule infractions or violations, and verbally evict violators from premises.

Requirements

Basic Qualifications :
  • Ability to communicate effectively both orally and in writing for the purpose of public interaction and report writing.
  • Ability to perform essential functions of the position with or without reasonable accommodation.
  • Successful completion of Whelan’s Pre-Employment Assessment of Knowledge (PEAK).
  • Ability to maintain satisfactory attendance and punctuality standard.
  • Neat and professional appearance.
  • Friendly and professional demeanor.
  • Ability to provide quality customer service.
  • Ability to handle typical and crisis situations efficiently and effectively at client site.
Basic Skills :
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Speaking - Talking to others to convey information effectively.
  • Monitoring - Monitoring/Assessing performance of self, other individuals, or organizations to make improvements or take corrective action.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Basic Attributes :
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Far Vision - The ability to see details at a distance.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

Mandatory Prerequisites

Experience, Work History, and Education :
  • Must be at least 21 years of age or older as required by applicable law or contractual requirements.
  • Must be able to demonstrate a stable work history with at least one verifiable positive work reference.
  • Have evidence of obtaining a high school diploma or equivalent (GED).
  • Must successfully pass an extensive background screening which will include criminal record checks (local, state and federal), drug test, skills assessment test, interviews, and personality profile.
  • Negative result on pre-employment drug screen.
  • Must have no criminal convictions as specified under Whelan Security guidelines.
  • Successful completion of Whelan’s Pre-Employment Assessment of Knowledge (PEAK).
  • Must be legally authorized to work in the United States.

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About this company
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With headquarters in St. Louis, Missouri, Whelan Security is a privately-held, family-owned company providing contract security services...