Security Operations Center Analyst
MarkMonitor - Washington, DC

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Security Operations Center Analyst As the global leader in online brand protection, MarkMonitor uses a SaaS delivery model to provide advanced technology and expertise that protects the revenues and reputations of the world's leading brands. In the digital world, brands face new risks due to the web's anonymity, global reach and shifting consumption patterns for digital content, goods and services. Customers choose MarkMonitor for its unique combination of industry-leading expertise, advanced technology and extensive industry relationships to preserve their marketing investments, revenues and customer trust. Learn more at www.markmonitor.com .

Job Responsibilities:
  • Identifying, analyzing and categorizing fraudulent websites
  • Contacting Internet Service Provider staffs worldwide to prompt immediate action to end network abuse and remove criminal websites
  • Collaborating with other team members to achieve team objectives and manage projects
  • Communicating with customers to provide informational updates and deliver exceptional service quality
Minimum Requirements:
  • Call center, user support/help desk or ISP abuse desk experience preferred
  • Ability to type at minimum 30 WPM average speed
  • Conscientious attitude and dependability, strengths in teamwork and communication
  • Attention to detail, and desire to complete work accurately and quickly
  • Creative approach to problem solving
Apply Now: Qualified candidates are invited to send a resume and letter of introduction indicating wage requirements to jobs@markmonitor.com We regret that we are unable to respond to individual phone calls. No unsolicited agency resumes.

MarkMonitor is an equal opportunity employer.

Department: Security Operations
Location: Maryland
Compensation: DOE
No outside recruiters or agencies please

MarkMonitor - 22 months ago - save job - block
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