Position Title: Security Service Technican
The Security Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Security Service Technician advises customers and the customer care center of the status of systems and processes inspections.
Locate and alleviate trouble with damaged equipment or wiring.
Readjust equipment, repair or replace inoperative equipment and test for operation.
Read blueprints, building and electrical plans in order to complete equipment repairs.
Prepare trouble order forms to report temporary repairs.
Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Education/Work Experience Required
High school diploma or GED.
Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
Excellent communication skills.
Able to read building electrical and sprinkler plans as required for clearing equipment trouble
Standing, stooping, lifting, climbing, crawling
Valid driver's license required.
ADT LLC is an equal opportunity employer.
Want to learn more about ADT?
Visit us online at www.adt.com or on facebook.
Please Contact: Michelle McDaniel
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