The Security Services Representative is responsible for greeting guests, directing groups of people , patrolling the building and grounds of Corporation managed facilities in a friendly, helpful and professional manner. Provides for the asset protection, security and safety of the guests, employees, property and the facility by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Smiles, greets, directs and lends assistance to guests, clients and employees at the facility or attending an event.
Provide and control access to show rooms and meeting rooms.
Patrols the building and grounds to protect guests, employees, property and the facility managed by the Corporation.
Monitors and directs vehicle and pedestrian traffic at loading docks and front drive.
Prevents crime and reduces or eliminates hazards by pro actively alerting the appropriate party of any problems.
Attends briefing sessions to learn what events and activities are occurring within the facility and ascertain the status of show "move-ins" and "move-outs".
Conducts fire prevention duties such as identifying potential hazards, conducting fire extinguisher inspections, and monitoring computerized fire alarm system.
Secures the facility at night and opens in the morning as directed.
Administers First Aid and/or CPR when required.
Operates hand-held radio, electric cart, touch tone phone, video display terminal and keyboard.
May be required to prepare written daily logs, written reports on daily and major incidents.
May assist in monitoring closed circuit surveillance system and indoor alarm panel.
May be required to act as dispatch officer and contact person for paramedics and police when needed.
Drives the company vehicle to transport guests and employees when required.
Maintains a professional image at all times.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and two years related experience and/or training; or equivalent combination of education and experience. Previous experience in large public assembly facilities highly desirable. Courses in criminal justice or security training by recognized academy, school or organization desirable.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATION
Valid California Driver License required. First Aid / CPR training preferred.
Strong written skills required. Availability to work day, evening or graveyard shifts including weekends and holidays. Working knowledge of computers. Customer / guest services skills. Strong interpersonal skills, with the ability to diplomatically and tactfully resolve difficult and sensitive situations. Outgoing, with excellent interpersonal skills. Ability to work independently with little direction. Bilingual ability a plus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee frequently is required to stand. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.
This is a part time, union position with the Teamsters (Local 542).
Pay Rate: $11.59 per hour
Applicants must be 18 years of age or older.
The San Diego Convention Center Corporation is an Equal Opportunity Employer, M/F/D/V