Key Skills (i.e. Results/Value Creation):
Attention to detail – work output is accurate and error free.
Delegation - can effectively plan, prioritize, manage, and evaluate own workload and that of others.
Problem solving/innovation – analyze situations/challenges accurately and offers meaningful business solutions that add value.
Initiative – thinks ahead, anticipates outcomes and client needs, and plans accordingly.
Logic – understands and can explain the big picture.
Leadership/management - Can effectively manage the tactical day-to-day, and demonstrates a capacity and desire to lead the strategic vision. Can manage AE's on the team.
Decision making– effectively evaluates options and risks and can make decisions as appropriate.
Key Behaviors/Characteristics (i.e. Teamwork):
Hard-work/humility – sets high standards of performance for self and others, and actively pursues challenges.
Flexibility – positively manages self and others through change.
Reliability/trustworthiness – earns the respect of others through responsiveness and know-how.
Intellectual curiosity – actively seeks knowledge that is pertinent to the job.
Energy/enthusiasm – operates with a positive attitude and motivates others to do the same.
Hospitality – demonstrates professionalism, etiquette, and superior customer service skills in all interactions.
Has a solid understanding of the client's product/service, market, and competition.
Has a solid understanding of agency departments/capabilities and applicable agency processes/systems.
Has a solid understanding of the communications planning process, such as: strategy development, media planning, creative process, and production/execution.
Has a solid understanding of individual project budgets and financials.
Begins to learn and understand overall account P&L.
Hill Holliday - 20 months ago