Senior Account Manager
Verisk Analytics - Chanhassen, MN
We are a global business headquartered in Waltham, MA, and have several office locations in the US and internationally. Verisk Health is a wholly-owned subsidiary of Verisk Analytics, Inc. (NASDAQ: VRSK), a global provider of data, analytics and risk management solutions to companies and professionals in multiple industries. With nearly a billion dollars in annual revenues Verisk Analytics, provides VH with the stability and resources needed to quickly and efficiently capitalize on market opportunities in the dynamic health care industry.

Verisk Health is an Equal Opportunity Employer

Responsibilities:
Account Management: Manage the execution of contract deliverables for Health Plan clients. Develop project plan, track work performed, work pending and open issues for team comprised of Verisk and client staff.
Technical learning: Develop and maintain expert level of knowledge with Verisk software and the HEDIS industry
Software Support: Provide primary software support for clients to guide implementations, guide data processing and answer questions.
Repeatable Processes: Learn and execute established processes. Suggest, refine and document improvements.
Contracts: Review client contracts to ensure timely renewals and to ensure correct execution of deliverables.
Project Lead: Serve as project lead for key initiatives as directed. Examples include creating client facing documentation, coordinating client training calendar, updating software content.

Qualifications:
Experience: Candidates will have 3-5 years of work experience.
Prioritization: Senior Project Managers have demonstrated experience managing multiple priorities in a business setting. The scope of their work is broad, and usually entails managing competing priorities against hard deadlines, and managing up as well as down in pursuit of optimal prioritization.
Communication: SPM’s speak with authority with clients. They are regularly entrusted to present on behalf of Verisk Health.
Problem Solving: SPM’s take on critical problem solving tasks. While they engage senior leadership as appropriate, they are fairly autonomous and solution-oriented in their work.
Leadership: All staff should have an “ownership” mentality. SPM’s provide leadership for clients, and directly manage small teams (2-3 FTEs).
Technical Knowledge: S PM’s should have working familiarity with modern software applications, and data applications in particular. SPM’s further should understand the healthcare system, and have some knowledge of HEDIS technical demands.
Domain Knowledge: Demonstrated experience in the healthcare industry is required.
Customer Service: A strong customer service ethic is at the core of our values.

Verisk Analytics - 11 months ago - save job - block
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About this company
Verisk Analytics is a leading source of information about risk. We offer risk-assessment services and decision analytics to professionals in...