We make a difference. We are creative. We are
We are authentic. We are family. We are fun.
We are Gymboree.
The Gymboree Corporation is the leading specialty
children’s retailer with over 1,200 stores domestically
and internationally and generating over 1 billion in
sales yearly. The Gymboree Corporation continues to grow
and expand at a rapid pace but without sacrificing our
commitment to quality. Most of all, we pride ourselves
in hiring great people with the talent it takes to keep
up with our growth.
The Senior Application Support Analyst is responsible
for installing, configuring, troubleshooting, bug fixes,
minor enhancements and maintaining retail merchandising,
financials, corporate apps, sales audit, Inventory
planning and allocation, pricing and promotions,
reporting and other associated applications on database
platforms including Oracle, MS SQL Server, and Unix.
Support various business applications related to Retail
and various technical infrastructure components
(applications servers, database programs, Unix
scripting, PL/SQL, SQL server etc.). Work with various
software vendors to find solutions to different
production problems. Identify and apply required patches
to resolve bugs. Work as a resource in all phases of the
development and implementation process, assist with
documentation, and support implementation efforts. The
Application Support Analyst will manage incoming
requests, log them as tickets and escalate to management
where appropriate. The Senior Application Support
Analyst will be responsible for providing 24/7 rotating
support for production systems.
The ideal candidate will have a BS in Computer Science
or equivalent plus a minimum 6+ years of related IT
industry experience, in roles such as Applications
Developer, Systems Analyst/Developer, Programmer
Analyst, QA Engineer, or Software Engineer. The
candidate must have strong knowledge of industry
standard IT best practices such as change control,
version control, and the system development life cycle.
The ideal candidate will have extensive technical
support experience in retail merchandising and/or
corporate Retail Systems. Must have experience in one or
more of the following -Retek Oracle apps – RMS/RDM,
Oracle Financials, Epicor Sales Audit, Business objects
reporting, Middleware (specifically RIB, seebeyond). The
candidate must have experience with database platforms
such as Oracle and MS SQL Server and UNIX. S/he must
have a very good working knowledge on SQL, PL/SQL, Unix
scripting and Pro C. Experience in a variety of
platforms including Linux and Windows withopen source
components is highly desirable. Strong verbal and
written communication skills are essential. Experience
in the following areas is a huge plus: Merchandising,
Pricing, Inventory Control, Planning, Allocation,
Financials and reporting. Knowledge of Retek RMS, Retek
RBM, Epicor Sales Audit is a huge plus.
Principals Only. EOE. No phone calls please.
The Gymboree Corporation is unable to provide relocation
assistance for this position.
Despite being over 30 years old, The Gymboree Corp. is still a retail toddler, stumbling periodically, learning quickly, and growing fast....