Supports the daily management of various Student Accounts and Financial Services functions.
Assists with all aspects of student accounting invoicing including but not limited to troubleshooting, updating various rate tables, preparation of hold, late fee, billing and monthly payment plans in accordance with the academic calendar.
Calculates various University fees as they relate to student invoices.
Audits student accounts for graduation, financial hold and release processing of registration, grades, transcript, and diploma.
Answers correspondence regarding student issues from clientele.
Provides outreach and counsels students/parents regarding various financing options.
Provides supervision, training, and support for entire Student Accounts staff.
Monitors various components of accounting feed and financial aid disbursement processes and related reconciliations.
Works closely with the Controller's Office to facilitate reconciliation of TAP and other various accounts.
Assists other departments with the posting of departmental charges.
Performs other tasks and duties assigned by the Bursar, Associate Vice President or Vice President. QUALIFICATIONS:
A Bachelor's degree plus three years diverse experience required.
Must be committed to quality customer service.
Needs an advanced knowledge of billing, auditing, general accounting procedures, various software and databases including but not limited to Microsoft EXCEL, ACCESS, Banner, PowerFaids and WebFocus.