Sr. Auditor, Internal Audit & Consulting
For nearly 30 years, TeleTech and its subsidiaries have helped the world's most successful company's design, build, implement and manage superior customer experiences across the customer lifecycle in order to drive shareholder value. As the go-to partner for the Global 1000, the TeleTech group of companies delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes. From strategic consulting to operational execution, our more than 42,000 employees drive success for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. As the customer experience industry evolves we are a company that consistently transforms itself to help our clients navigate the new customer-centric reality head on. We are on a mission to build a holistic, technology-enabled platform that provides clients with all of the capabilities they need to delivery an exceptional, personalized customer experience across all interaction channels. Our companies deliver award-winning integrated solutions in support of
strategic management consulting
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From financial analysts and reporting specialists to internal auditors and tax managers, TeleTech offers a wide range of exciting positions that will allow you to realize the rewards of a fast-paced career in accounting and finance while enjoying the benefits of our collaborative team environment.
Primary responsibilities include planning and performing financial audits, operational audits, compliance audits and external audit assistance by using tools and techniques common to the auditing profession. Provide Sarbanes-Oxley compliance assistance to the Finance organization. Additional responsibilities include documenting work, preparing reports complete with findings and practical recommendations and communicating that information to company management. Position requires approximately 5-10% travel.
Essential Duties & Responsibilities:
Assist in planning the scope of the audit plan and audit program
Determine appropriate auditing procedures to be used to achieve the audit objectives
Perform and document financial, operations, and compliance audits using tools and techniques common to the auditing profession
Provide Sarbanes-Oxley compliance support to the Finance organization
Prepare written reports complete with findings and practical recommendations
Provide external audit assistance
A minimum of 2 years experience in a combination of internal or external auditing, corporate finance, or corporate operations with a strong background in financial analysis and process controls
BA/BS degree in accounting, finance or related discipline
In process or achievement of one or more of the following certifications: CPA, CIA, CFE or applicable professional internal audit designation
Knowledge of generally accepted accounting principles and auditing standards
Strong project management skills combined with effective written and verbal communication, presentation and interpersonal skills, as well as a customer-oriented focus
Ability to interact with management and staff at all levels of the organization
Proactive, self-starter, who can work with a limited amount of direction during all phases of the audit
Ability to work under pressure and meet deadlines in a dynamic work environment
Technology literacy - audit and control methodologies, electronic work papers, intermediate excel and other MS office suite products
Willingness to travel - domestic and international, if necessary.
Advanced degree in accounting, finance, or related discipline
Big 4 or Tier II audit experience
Knowledge of ERP systems, especially Oracle
Call Center or Business Process Outsourcing experience
International business experience
Foreign language proficiency, especially Spanish
TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.
For more information on the World of Opportunity at TeleTech please visit our website at
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