Senior Branch Services Specialist
Alaska USA Federal Credit Union - Renton, WA

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Primary Functions:
Provide branch assistance to area branches. Introduce new products and services. Assist in providing and conducting training to branch employees with an emphasis on providing accurate, warm, friendly, efficient member service and cross sales of all credit union products and services including loans.

Duties and Responsibilities:
Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service at all area branches.
Coach, lead and motivate branch employees; promote participation in cross sales of products and services.
Ensure knowledge of compliance with credit union marketing, image and service delivery goals within area of responsibility.
Perform duties of Senior Financial Services Consultant.
Introduce new product information. Assist with the communication and administer credit union marketing programs and cross-sales training.
Assist with supervision of teller and platform functions as assigned.
Assist with conducting branch staff training for region.
Assume responsibility for the branch as assigned.

Perform duties as assigned. Qualification Requirements:
Education - High school graduate or equivalent.
Experience Required - Two years of increasingly responsible experience in a related field preferred.
Skills - Strong communications and personnel management skills required. Must be able to travel and may require use of own vehicle.
Tenure - Not applicable

About this company
32 reviews
Alaska USA is no half-baked financial institution. The member-owned credit union provides financial services to more than 435,000 members...