Senior Business Analyst, IT
Tesoro Corporation - San Antonio, TX

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120463

Description

Tesoro Corporation, headquartered in San Antonio, Texas, is a Fortune 150 and Global 500 company. As a leading independent refiner and marketer of petroleum products we, through our subsidiaries, operate seven refineries, more than 900 branded retail stations, and employ approximately 5,200 employees.

Our strength lies in our investment in employees and in their future. We measure success not only by the products we bring to our customers, or the financial results we deliver to our shareholders, but also by remaining true to our core values of honesty and integrity; respect and trust; commitment to excellence; creative and entrepreneurial spirit; teamwork; and safety and environmental stewardship.

Discover your strengths and invest in your future by applying today.

This position ensures continuous support for value-based IT services and applications, primarily in the areas of IT service management, Web/intranet, online collaboration, mobile technologies, and other digital workplace initiatives. Responsibilities include technical consulting, service design, documentation, escalation to management, and partnering with other IT teams, including Infrastructure, Security, Database Management, Architecture, Contract Support, Purchasing staff and project managers in order to fulfill business service requests and provide ongoing support. In addition, familiarity with IT service management, mobile technologies, Web portals, user experience, collaboration, Agile and/or Lean methods, and stakeholder relationship management is desired..

Key Responsibilities:
Participates in and/or leads multi-functional teams to accomplish assigned projects, especially in the areas of IT service management, Web/intranet, online collaboration, mobile technologies, and other digital workplace initiatives using various project methodologies, from waterfall to Agile, as appropriate for the project scope and business needs.

Meets with customers to gather effective business requirements and/or user stories in order to deliver appropriate and valuable IT services.

Implements new systems and enhancements with appropriate testing, change management and communications with minimal rework.

Develops and implements test plans, documentation and training for supported services.

Maps and analyzes end to end business processes within third party and proprietary systems as well as integrations.

Qualifications

Education:
Minimum undergraduate degree in Information Technology or a relevant discipline required.

Experience:
Minimum of six years of proven business experience with a minimum of three years of diversified information technology experience and/or three plus years of relevant experience supporting non-IT services required.

Job

Information Technology

Primary Location

United States-Texas-San Antonio

Schedule

Full-time

Tesoro Corporation - 22 months ago - save job - block
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