Tesoro Corporation, a Fortune 100 company, is an independent refiner and marketer of petroleum products. Tesoro, through its subsidiaries, operates six refineries in the western United States with a combined capacity of over 845,000 barrels per day. Tesoro's retail-marketing system includes over 2,200 retail stations under the Tesoro®, Shell®, ARCO® and USA Gasoline™ brands, of which 595 are company operated.
Our strength lies in our investment in employees and in their future. We measure success not only by the products we bring to our customers, or the financial results we deliver to our shareholders, but also by remaining true to our core values of safety and environmental stewardship, respect and integrity.
Discover your strengths and invest in your future by applying today.
The Senior Business Analyst, IT partners with internal and third parties to ensure continuous support for software and services. Includes documentation, escalation to management and partnering with corporate IT Infrastructure, Security, Database Management, Architecture, Contract Support, Purchasing staff and Project Managers to perform efficient support of applications in assigned area of responsibility. Maintains all tasks through the production ticket system on a weekly basis
Meets with customers to gather and document effective business requirements and translates requirements to system design.
Maps and analyzes end to end business processes within third party and proprietary systems as well as integration with SAP.
Implements new systems and enhancements with appropriate testing, change management and communication with minimal rework.
Develops test plans, support documentation and training material for supported systems.
Identifies researches and resolves system issues proactively and provides recommendations to management, customers and peers.
Supports end-user requests and coordinates within IT framework to ensure effective use of current IT systems.
Education & Requirements:
Minimum undergraduate degree in Information Systems, Business Administration or relevant discipline required.
Minimum 5 years diversified information technology experience with 3 years of application support experience in commercial trading and scheduling application required.
Minimum 1 year network experienced required.
Minimum 2 years database experience understanding data relationships, schemas, analyzing and modeling data required.
Product experience and a working knowledge of products from Solarc Right Angle, Triple Point, Tempest XL and SAP preferred.
Analytical and business requirements gathering experience as team member on information technology project preferred.
United States-Texas-San Antonio
Tesoro Corporation - 18 months ago