Senior Business Development Coordinator Overview |
Under minimal supervision, the Senior Business Development Coordinator oversees the implementation of the Portland Development Commission’s (PDC) Entrepreneurship & Innovation Strategy, a core component of the City of Portland’s Five-Year Economic Development Strategy. Manage PDC’s role in signature entrepreneurship programs such as the Portland Seed Fund and Startup PDX Challenge; oversee the development of an inclusive entrepreneurship action plan focused on aligning resources for women and minority entrepreneurs, and city-sponsored efforts to encourage technology commercialization at local universities, among other initiatives. Position is also responsible for periodic research and analysis of the local entrepreneurship and innovation ecosystem and documentation of issues faced by startup firms such as access to capital, mentorship, talent and real estate opportunities. Collaborate with other PDC business development staff to grow target industry clusters (Advanced Manufacturing, Athletic & Outdoor, Clean Tech and Software) and with Central City and Neighborhood Division staff to identify and implement place-based strategies to encourage entrepreneurship and innovation in priority areas.
Ideal candidate will possess strong project management skills, the ability to think creatively and seek innovative solutions, work well in a team environment that includes internal and external stakeholders, and analyze and facilitate others’ understanding of quantitative and qualitative data. Ideal candidate will have a master’s degree in a relevant field, plus a minimum of 5 years of experience in business, economic development or entrepreneurship support, or an equivalent combination of education and professional experience.
Supports implementation of the City of Portland’s five-year Economic Development Strategy by overseeing initiatives to grow PDC/City of Portland target industry clusters (Athletic & Outdoor, Clean Tech, Software & Creative Technologies, and Advanced Manufacturing), enhance the local entrepreneurship and innovation ecosystem, and/or promote international trade. In coordination with key strategic partners, core economic development activities include business retention, expansion, and recruitment projects; financial or technical assistance to firms; and initiatives to enhance local industry competitiveness related to workforce and talent, access to capital, mentoring, innovation, supply chain, exports and access to foreign markets, and marketing and branding.
Functions and Responsibilities:
Essential Functions and Major Responsibilities
a. Establishes and maintains relationships with key traded-sector companies. Provides businesses with financial and technical assistance to facilitate local growth and expansion.
b. Participates in the development and implementation of recruitment, retention and expansion strategies for target industry clusters, including domestic and international outreach. Develops and implements cluster-specific strategies and action plans including supply chain development, export, workforce development initiatives, or research and development projects. Prepares General Fund and Urban Renewal Area (URA) requests related to planned cluster program activities.
c. Oversees the development of strategies for entrepreneurship and innovation as needed. Develops and implements action plans focused on mentoring, capital investment and other forms of strategic support for high-growth businesses.
d. Conducts economic impact analysis for development projects. Collects and analyzes economic data for policy and program purposes. Prepares written reports to support the City of Portland’s Economic Development Strategy, PDC’s Strategic Plan and other related strategies.
e. Provides direct responses to company inquiries about the Portland region. Works with State agencies, economic development staff from other local jurisdictions, and public and private economic development organizations in preparing coordinated responses to company inquiries.
f. Collaborates with Central City and Neighborhood Division staff to identify and implement place-based strategies to encourage traded-sector site development and/or entrepreneurship within the Commission’s URAs, and promotion of URA job creation objectives.
f. Markets PDC business resources and programs, loan products, technical assistance, permitting assistance, and grant opportunities to industry cluster companies and high-growth firms.
g. Assists in the identification of buildings and development sites for companies seeking to locate or expand in the Portland region. Works with Central City and Neighborhood Division staff, commercial real estate brokers, site selectors, and property owners to assess company needs and develop an inventory of suitable sites. Assesses financing requirements for company development projects and recommends financing solutions, including PDC and other public financing options. Reviews development plans to identify necessary assistance from the public sector, including public infrastructure improvements, and helps to resolve planning and development issues.
h. Develops and maintains working relationships with City bureaus, public and private economic development organizations, industry associations, entrepreneurial support organizations, trade promotion agencies, utility companies, Oregon Workforce Development Partners, and other critical stakeholders.
i. Prepares requests for proposals for outside consulting services, selects and contracts with contractors and consultants, negotiates consultant contracts, oversees those contracts and manages consultant work.
j. Works with City and State staff on policy and budget issues at the local, State and Federal levels that impact companies in industry clusters.
k. Conducts oral presentations for various stakeholders including business and neighborhood groups, government agencies, and PDC Commission. Represents PDC in meetings and public hearings before boards and commissions on specific projects and policy issues.
l. Prepares reports and other written materials for public review and Commission or Council action.
m. Apprises supervisor of project status and issues affecting the Division. Attends weekly meetings with supervisor.
n. Contributes to Business & Industry, Urban Development Department and Commission reports, as well as external communications media, including newsletters, press releases, websites, and videos.
Additional Responsibilities and Functions
· May manage the recruitment intake and output process for PDC.
· May manage associated social media, and other electronic communications for business promotion and support.
· May perform economic analysis related to assigned projects or industries.
· Plans and coordinates client site tour itineraries and schedules, or plans and participates in industry trade shows within the United States or abroad.
· Serves as a resource to various City Bureaus and to outside agencies seeking demographic and business cost data, real estate site location assistance, and recruitment data.
· Assists other staff with projects during peak periods.
· Performs all other relevant duties as assigned.
Position has no direct supervision; however, position may oversee the work of consultants, contractors, sub-consultants and temporary contract help and/or other temporary/student staff to ensure successful completion of assigned projects.
Position is expected to function in a leadership role by clearly demonstrating and acting in accordance with PDC values, and serving as a role model for others.
· Position performs a diversity of work situations that are sometimes controversial in nature.
· Discretion and tact are required when working with public and elected officials as well as company executives.
· Job involves a high degree of complexity due to nature of cyclical economic conditions, competing stakeholder interests, and limited resources.
· Maintaining long term relationships with regional business and government partners is critical to success.
· Position operates with moderate supervision, including senior management approval for major decisions, with control over day-to-day work practices.
Contacts are normally made on own initiative with others both within and outside PDC and are made by phone, email, and in person. Contacts are diverse and include both internal and external stakeholders. External contacts include the general public, business and government partners, prospects seeking to relocate to the region, executive- level business and company leaders, business associations and media representatives. Internal contacts include team members, PDC staff in other divisions and departments, executive management and PDC Commissioners. Information presented may often contain confidential/sensitive information requiring discretion at all times.
All positions are expected to represent Commission policy and interests in all contacts and these will often contain confidential/sensitive information requiring discretion at all times.
Position requires ability to sit for the majority of the work day, and frequently requires standing, walking, hearing, speaking clearly and distinctly, seeing with visual acuity sufficient to read computer monitors or printouts in 8 point or finer type, and repetitive hand and wrist movements. Occasionally requires reaching, bending, or light lifting.
Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and will depend in part on the specific requirements for the job, the limitations related to the disability, and the ability of the agency to accommodate the limitation.
Normal working hours Monday through Friday [8 AM – 5 PM] in an office environment; however, additional hours may be needed to meet deadlines. Attendance and participation at evening and weekend meetings may be necessary. Work involves working on several projects at a time and juggling competing demands.
Qualifications & Education:
Minimum Knowledge and Skills
· Advanced technical knowledge in one or more of the following areas: economic development, entrepreneurship and innovation, business recruitment, business retention, business development, marketing, communications, or sales.
· Ability to interface effectively and build proactive relationships with C-level executives with demonstrated results.
· Experience in business recruitment including development of marketing and sales plan(s) focusing on business relocation, leading and coordinating meetings with local, national and global industry leaders, trade show coordination and attendance at major industry trade shows.
· Advanced knowledge and familiarity with economic development principles and practices, particularly those related to industry cluster development, entrepreneurship and international trade.
· Excellent writing, interpersonal skills, good judgment, and ability to make decisions.
· Strong organizational and prioritization skills.
· Knowledge and regular use of project management skills.
· Ability to work directly with various stakeholders ranging from citizens to business owners to public officials.
· Ability to build trust and confidence in others and exercise discretion in carrying out responsibilities independently.
· Strong interpersonal skills and capable of interacting with culturally diverse individuals across all levels and fields, including industry leaders and professionals, elected officials, and the community at large.
· Ability to work collaboratively, resolve conflicts, propose solutions and gain agreement and consensus with stakeholders that may have competing agendas or purposes.
· Strong public speaking skills with ability to express and/or report detailed and/or complex information to others.
· Knowledge of basic website development and content management; familiarity with social media as a communications tool.
· Proficiency in computer applications such as spreadsheets, word processing, and presentation software.
Minimum Education and/or Training
Bachelor’s degree in economics, city/regional planning (emphasis in economic development) business administration, marketing, finance, communications or a related field; or an equivalent combination of training and comparable high-level work experience plus proven exceptional skills.
Eight to nine years experience in one of PDC’s industry clusters, entrepreneurship support, export promotion, business recruitment and retention, sales, marketing, finance or other related economic development work.
Preferred Education/Training and/or Experience
Master’s degree in economics, city/regional planning (emphasis in economic development), business administration, finance, marketing, communications, or a related field.