Senior Client Service Representative
Opus Bank - Laguna Niguel, CA

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Opus Bank is searching for a highly motivated self-starter to work in a dynamic retail banking environment. This challenging opportunity is responsible for providing excellent client service by receiving, paying, and keeping accurate records of all monies involved in such transactions. Responsibilities include:

Answering client service calls and in-person inquiries, referring any problem to a supervisor when necessary.

May control vault cash and maintain the proper level of reserve within prescribed limits.

May be responsible for checking tellers’ cash in and out of the vault during the course of the business day, buys and sells currency from tellers, and balances vault and teller cash.

May handle incoming and outgoing cash shipments through the vault or the Federal Reserve, records and balances incoming deposits from large commercial customers, and processes night drop bag.

Assist clients with account inquiries, statement requests, bookkeeping issues, problem resolution, returned items and rejects, stop payments, safe deposit boxes and may handle credit ratings and written customer research requests.

May perform other duties as assigned.

Qualifications

The ideal candidate will have:
Minimum of 2+ years of experience as a teller paying and receiving.

Proficient in MS Word, MS Excel, and MS PowerPoint.

About this company
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