Senior Clinical Analyst, Valley Regional Medical Center
Valley Regional Medical Center - Brownsville, TX

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SUMMARY OF DUTIES

The Sr. Clinical Analyst serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Primary responsibilities include the leadership and facilitation of the facility's core clinical systems team on clinical IT activities, second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and leadership of new module/application testing and implementation for the facility. This individual provides project leadership for facility-based implementations of clinical applications software releases and new products. The Sr. Clinical Analyst facilitates and manages maintenance of facility-specific dictionaries and provides input to and customizes base division policies and procedures, training, and best practices for use within the facility. This individual works with the Division Clinical Specialist Team and facility core team members to deliver hands-on training as needed, and to implement division standardization, utilization, integration and optimization plans for clinical applications. A Sr. Clinical Analyst may be dedicated to a specific facility or may operate across a geographic zone and serve multiple facilities.
DUTIES INCLUDE BUT ARE NOT LIMITED TO
  • Serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications
  • Leads and facilitates the facility's core clinical systems team on clinical IT activities
  • Provides second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues
  • Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests
  • Serves as project leader for facility-based implementations of clinical applications software releases and new products
  • Provides on-call assistance as needed
  • Works with the Division Clinical Specialist Team to lead, monitor, and facilitate new module/application testing and implementation for the facility
  • Facilitates and manages maintenance of facility-specific dictionaries
  • Provides input to and customizes base division policies and procedures, training, and best practices for use within the facility
  • Works with the Division Clinical Specialist Team and facility core team members to deliver hands-on training as needed
  • Works with the Division Clinical Specialist Team to actively promote, implement and support division standardization, utilization, integration and optimization plans for clinical applications
  • Coordinates facility clinical application reporting requests and assists with defining report requirements and validates reporting results
  • May develop clinical application reports as needed
  • Performs quality audits and tracks metrics related to clinical application use
  • Participates in meetings as a member of facility clinical leadership
  • Promotes system security and patient confidentiality and helps ensure compliance
  • Coordinates the execution and use of tools for audits
  • Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership
  • Adheres to Code of Conduct and Mission & Value Statement
  • Participate in special projects as needed and performs other duties as assigned
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
Required :
  • Clinical operations and process understanding
  • Understands pertinent accreditation guidelines, such as JCAHO
  • Demonstrated ability to establish and build strong relationships across a broad range of personality types
  • Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
  • Demonstrated customer orientation
  • Excellent leadership and teaching abilities
  • Demonstrated advanced computer skills
  • Understanding of reporting tools functionality and capabilities
  • Must be able to drive to assigned sites to complete work
Preferred :
  • Proficiency in various programming and clinical application reporting tools
  • Customer service orientation and/or training
EDUCATION
  • Bachelor's degree preferred
EXPERIENCE
  • Three years experience in clinical application support
  • Licensing or credentials within specific clinical specialty preferred, if available
CERTIFICATE/LICENSE
  • Possession/ Maintenance of specialty clinical licensure is strongly desired
  • Valid state drivers license and proof of auto insurance, if applicable

About this company
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Founded as Valley Community Hospital in 1975, Valley Regional Medical Center proudly serves Brownsville and the surrounding communities....