Senior Consultant
Clear Task, Inc. - San Francisco, CA

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We are looking for Professional Services Senior Consultants to work with our clients to gather requirements, document solution design, configure the Salesforce application, train administrators and end-user personnel on how to navigate and best leverage the solution, and ensure successful engagements and project deployments through disciplined project management.

Candidate Characteristics:
Have a passion for solving customer’s challenges by leveraging technology solutions

Have a desire and ability to define and model complex business processes and use cases

Be highly driven and provide leadership for a group of consultants

Be willing to travel up to 25% of the time

Posses strong verbal and written communication skills, impeccable organizational and time management skills

Build rapport and develop effective working relationships with clients

Have tenacity, persistence, passion and a desire for customer success

Be able to motivate people, instill accountability and achieve results

Job Responsibilities:
Manage client engagements and the overall relationship to ensure customer success and drive follow on business

Provide sales support for acquiring new customers as well as drive scoping activities and SOW development for existing clients

Lead , mentor and teach consultants best practices for implementing Salesforce as well as executing Clear Task’s implementation methodology

Execute testing and validation that the Salesforce configuration meets the business requirements and solution design

Create business requirements documentation with process flow diagrams and use case definitions

Execute solution design activities such as data mapping, object modeling, page layout design and rule logic definition in context of Salesforce application

Setup, configure and optimize the Salesforce solution remotely and at client locations

Provide customers best practices and present additional opportunities to further leverage Salesforce and the platform

Five+ years relevant work experience

Three+ years professional services or technical consulting experience

Two+ years Salesforce configuration experience

College degree

Client facing and project management experience

Outstanding writing, presentation, communication and organization skills

Implementation expertise configuring and deploying SaaS based applications

Industry expertise in high tech, financial services, health care and ecommerce

One or more certifications (ADM-201, CON-201, Sales Cloud, Service Cloud)

Customer relationship management (CRM) application experience (e.g. Salesforce, Siebel, Eloqua, Marketo) as well as integration tools (Pervasive, Informatica, Boomi)