Senior Contract Agent, Westwood, MA
NSTAR - Westwood, MA

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Role and Scope of Position:

This position serves as an authorized agent of NSTAR responsible for procurement of contract services, labor and material agreements; and monitoring and administration of contract performance for our Customer Care organization. Oversees and performs market research/analysis to determine appropriate methods and techniques for procurement. This position also plans and conducts pre-award and post award actions in the acquisition of services and related supplies. These acquisitions are critical to meet the operational needs of NSTAR and support the organization’s overall strategies and individual business operating plans. This position leads or participates in a cross-functional team environment fostering communication throughout NSTAR and actively participates with business partners and management in evaluating and refining processes to increase acquisition productivity and ensure customer satisfaction. This position also requires extensive coordination, prioritization and integration skills within a cross functional team environment and contributes to the analysis of various proposals, options, program and projects. When required, will function as a project or team leader. Responsible for daily supervision/mentoring of assigned Buyer/Planners.

Essential Functions:
  • Plans, negotiates, leads and administers complex procurements of goods, systems or services with specialized, state-of-the-art, critical or scarce requirements. The procurements may be characterized by a lack of any previous cost data, and involves the use of a wide variety of cost and fixed-price contracts, multi-year contracts and the extensive use of subcontractors. Acquisitions require frequent changes in terms, conditions or funding arrangements and similar complexities.
  • Develops and/or reviews complex contractual pricing arrangements and incentives characterized by multiple incentives requiring sophisticated contracting techniques, sharing arrangements such as cost-plus incentive fees or fixed-price incentive fees where NSTAR and the contractor share cost risk or economic price adjustment clauses for adjusting labor and material costs where price cannot be reasonably predicted at the time of negotiation. Leads total cost of ownership analysis.
  • Audits or reviews major complex acquisitions. Presents findings, recommends corrective actions and makes policy or procedure improvements. Reviews, advises, develops and recommends area-wide or company-wide procurement processes and systems, procedures and policies.
  • Evaluates supplier performance for compliance with terms and conditions of contract. Identifies, negotiates and prepares contract amendments caused by changes in technical requirements, scope and schedule adjustments, alternative options or other issues. Partners with the business on developing supplier’s qualifications.
  • Completes ongoing market analysis of raw materials, labor and demand against supply. Applies market analysis to create impact assessments in regards to NSTAR’s business requirements.
  • Recommends alternative sourcing strategies that minimizes NSTAR’s risk from market volatility, demand/supply volatility and industry shortages. Ensures secondary sourcing is in place for key suppliers.
  • Co-leads quarterly supplier reviews and annual supplier Summit with the business partners and suppliers.
  • Implements best practices that have been identified.


  • Technical Knowledge/Skill: Requires general knowledge of contract law, policies and precedents, and related principles, policies and procedures to plan, lead, review or audit the most complex procurement functions. Also requires skill in technical and coordination activities sufficient to lead work on a variety of highly complex procurement and contractual processes or reviews. Requires familiarity with business practices and market conditions sufficient to evaluate proposal responsiveness, contractor responsibility and contractor performance. Ability to compose and present factual information, analyses and recommendations. Requires skill at presenting analytical and qualitative information to different organizational levels and at completing impact analysis. Ability to use computerized purchasing and accounts payable systems and PC desktop applications.

    Education: Requires a Bachelor’s Degree in Business, Engineering, related discipline or equivalent experience. Master’s Degree preferred.

    Experience: Minimum of eight (8) years broad business experience with a minimum of five (5) years purchasing and/or contracts management experience.

    Licenses & Certifications: Certified Purchasing Manager (CPM) Certification preferred.

    We are proud to be an equal opportunity employer and support a diversified environment. It is the policy and practice of NSTAR Electric & Gas to employ persons and to assign work, pay, promote and offer training to all persons on the same basis without regard to race, color, national origin, ancestry, religion, marital status, age, sex, sexual orientation, disability, status as a special disabled veteran or veteran.

    NSTAR - 13 months ago - save job - block
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    NSTAR Electric plays a starring role in bringing electric power to Boston. The company's electric transmission and distribution utility...