Senior Controls Analyst
FedEx Office - Dallas, TX

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The Senior Internal Control Analyst analyzes functions at FedEx Office and identifies risk areas. This position develops and implements solutions that significantly improve the internal control environment. The role also leads internal control reviews, projects and cross-functional teams.


(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
  • Lead internal control reviews and projects
  • Assist business and process owners in the development of self-assessment tools and reporting techniques
  • Develop, coordinate, and conduct audit self-assessment training
  • Design self-audit applications to identify control weaknesses
  • Provide internal control consultation to application development teams, corrective action teams and management
  • Challenge existing and assists in creating new policies and procedures
  • Develop and implement solutions that significantly improve the internal control environment
  • Assist with or supports FedEx Office Sarbanes-Oxley (SOX) controls initiatives to ensure SOX compliance
  • Research and propose initiatives to reduce company risk
  • Design self-audit applications and automate manual processes
  • Create new efficiencies, improvements and streamlines major department functions
  • Mentor Internal Control Analysts and Associates
  • All other duties as needed or required

  • Bachelors degree or equivalent experience
  • 4+ years experience in engineering, audit, accounting or finance
  • CPA, CIA, CISA, or CCSA preferred
  • Intermediate to advanced skills with Microsoft Word, Excel, and Access
  • Proven analytical and problem solving skills
  • Travel domestically and internationally as needed
  • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring, including successful passing of background check
  • For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

  • Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to work within the appropriate level of independence


(Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
  • Suggests areas for improvement in internal processes along with possible solutions
  • Works with management to reduce company costs/wastes, to optimize profitability in areas of responsibility
  • Applies Quality concepts learned from training during daily activities
  • Supports FedEx Office’s Quality initiatives

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