Essential Skills And Experience (skills, knowledge, abilities, education, certifications, licenses)
To perform this job successfully, an individual must be able to perform each duty with excellence. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Strong interpersonal skills with students
Excellent verbal communication skills
Knowledge of Federal Student loans rules and regulations
Direct Reports To This Position
Physical And Mental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical - standing, walking, sitting, handling papers and folders, ordinary talking, hearing and vision, lifting up to 25 pounds.
Mental - alertness, precision, ingenuity, problem solving, analytical, memory, concentration, judgment, writing ability, reasoning, initiative, patience
Coordinates activities of the Default Prevention program by performing the following duties:
Primary/Essential Duties and Responsibilities
Responsible for providing counseling, information, and assistance to students in accordance with federal requirements and the schools default prevention program.
Inform borrowers of their rights and responsibilities under the FFEL and Direct Loan Programs.
Assist borrowers with options to lower or postpone student loan payments based on the borrower’s individual need.
Conduct exit interviews for students who graduate or withdraw.
Assist with financial literacy class prior to student’s completion of program.
Coordinate post-graduation/withdraw activities to promote default prevention services.
Manage letters and phone calls to borrowers in all stages of delinquency.
Key Success Factors
Education: Associate’s degree (A.A.) or equivalent from two-year College or technical school; or six month to one year related experience and/or training; or equivalent combination of education and experience.
Measureable outcomes expected:
Annual Official Cohort Default Rate below 25% under the New Rule (3 year review).
International Education Corporation's history dates to 1982 when United Electronics Institute was founded in Los Angeles County, California....