Senior Default Prevention Specialist
International Education Corporation 24 reviews - Irvine, CA

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Essential Skills And Experience (skills, knowledge, abilities, education, certifications, licenses)

To perform this job successfully, an individual must be able to perform each duty with excellence. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Strong interpersonal skills with students

Excellent verbal communication skills

Knowledge of Federal Student loans rules and regulations

Direct Reports To This Position


Physical And Mental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical - standing, walking, sitting, handling papers and folders, ordinary talking, hearing and vision, lifting up to 25 pounds.

Mental - alertness, precision, ingenuity, problem solving, analytical, memory, concentration, judgment, writing ability, reasoning, initiative, patience

External Description:
Position Summary
Coordinates activities of the Default Prevention program by performing the following duties:

Primary/Essential Duties and Responsibilities

Responsible for providing counseling, information, and assistance to students in accordance with federal requirements and the schools default prevention program.

Inform borrowers of their rights and responsibilities under the FFEL and Direct Loan Programs.

Assist borrowers with options to lower or postpone student loan payments based on the borrower’s individual need.

Conduct exit interviews for students who graduate or withdraw.

Assist with financial literacy class prior to student’s completion of program.

Coordinate post-graduation/withdraw activities to promote default prevention services.

Manage letters and phone calls to borrowers in all stages of delinquency.

Key Success Factors

Education: Associate’s degree (A.A.) or equivalent from two-year College or technical school; or six month to one year related experience and/or training; or equivalent combination of education and experience.

Measureable outcomes expected:

Annual Official Cohort Default Rate below 25% under the New Rule (3 year review).

Position Type:
Full Time

About this company
24 reviews
At International Education Corporation, we believe that training and education are powerful tools that can help students build a foundation...