Senior DevOps Engineer
Crittercism, Inc. - San Francisco, CA

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Position Description The Senior Devops Engineer is primarily responsible to build and maintain flexible virtualized build, test, and production environments that host the Crittercism customer portal, platform, and consists of a large variety of distributed, open source applications and data stores. This role role is critical to be able to efficiently release quality, performing and highly scalable software, and maintain 24/7 uptime of the Crittercism service.

The Crittercism service currently handles over 30k requests/second and supports over 30,000 mobile apps across 600 million devices, and is growing quickly.

  • Ensure 24x7 reliability of the Crittercism product and service
  • Create, configure and manage virtualized build and test infrastructure used for development, test, and production software release.
  • Lead key automation functions, including back-up, continuous integration, and deployments.
  • Coordinate releases of software from development through staging to production
  • Prototype, develop and maintain development tools and systems
  • Contribute to internal automation systems, tools, and utilities
  • Apply in-depth systems knowledge and analysis to troubleshoot ongoing and newly arising issues
  • Design and implement solutions to complex systems architecture problems
  • Work with R&D teams to devise best-in-class infrastructure designs
  • Apply industry standard best practices for security, repeatability, and automation
  • Help implement new--and improve existing--monitoring and trending solutions to assist in the team’s ability to identify and respond to issues on both a micro and a macro scale
  • Share in 24x7 on-call responsibilities, maintaining the availability and performance of Crittercism services, as well as the various internal systems and services that enable core functionality

Required Qualifications
  • 5+ years experience working as a devops engineer in a SaaS environment
  • Experience with Amazon Web Services
  • Experience with distributed Linux systems administration and performance tuning
  • Proficiency in shell scripting, and one of Python, Ruby, or Perl.
  • Solid understanding of networking concepts and troubleshooting
  • Experience with configuration management software such as Chef, Puppet, Salt, or Ansible.
  • Experience working with distributed database systems, both traditional RDBMS such as PostgreSQL as well as more modern “NoSQL” systems like MongoDB or Riak.
  • Proven ability working with with highly reliable and highly available mission critical technologies.
  • Strong verbal and written skills, ability to communicate effectively with all levels throughout the organization.

Crittercism, based in San Francisco, California, is the company behind the world’s first mobile application performance management (mAPM) solution. The company’s flagship product, Fathom Mobile Command, monitors every aspect of mobile app performance, allowing Developers, IT Operations and Product Managers to deliver high performing, highly reliable, highly resourceful mobile apps. Crittercism provides a real-time global view of app diagnostics across iOS, Android, Windows Phone 8, Hybrid and HTML5 apps and is used on more than 500 million unique devices and in more than 50 billion app sessions. The company’s investors include Google Ventures, Opus Capital and Shasta Ventures. Learn more @crittercism and .

Crittercism, Inc. - 13 months ago - save job