Senior ER Consultant
MetLife - Tampa, FL

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Job Title:

Senior ER Consultant

Job ID:




Full/Part Time:




Job Location

Tampa, FL

Job Description

Receives, manages, and resolves employee relations inquiries, issues, and investigations, through directing associates and managers toward self service, interpreting policies and programs, and conducting investigations in collaboration with the HR Business Partner.

Functional Responsibilities: Serves as a senior level enterprise employee relations subject matter consultant. Provides effective service, support, consultation and resolution of ER inquiries, issues, and investigations through the informed application of company policies, programs, procedures, and federal/state laws. Maintains appropriate records in the CRM system and provides data input to HR Reporting and Analytics. Determines facts and investigates issues in collaboration with business partners. Assists in the identification and analysis of employee relations issues and trends. Assists with content development for associate/manager communications or training on employee relations issues. Operates collaboratively and with joint accountability across the ER Consulting Services Group and the Employee Relations Center of Expertise. Performs other related duties as assigned or required.

Supervisory Responsibilities: No formal supervisory responsibilities, but may guide the activities of lower-level staff members.

  • Bachelor's degree in Human Resources or a related field, or equivalent experience.
  • 5-8 years of Employee Relations experience.
  • Broad and deep knowledge of Employee Relations theory, practice, policies, and procedures.

Business Category

Human Resources

Job Category

Human Resources

Number of Openings


Equal Employment Opportunity

MetLife is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.

How To Apply

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