Senior Employee Health & Benefits Consultant
Mercer 321 reviews - Philadelphia, PA

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Mercer is the global leader for trusted Human Resources and related financial advice, products and services. In our work with clients, we make a positive impact on the world every day. We do this by enhancing the financial and retirement security, health, productivity and employment relationships of the global workforce. Mercer has more than 19,000 employees serving clients in over 180 cities and 40 countries and territories worldwide. If you thrive on challenge, are passionate about ideas, love solving problems and truly enjoy connecting with people, we encourage you to explore the hundreds of job opportunities available through Mercer. Our core strengths in consulting, outsourcing and investments place Mercer in a unique position to help our clients achieve the extraordinary - and extraordinary results require extraordinary people. Mercer is an operating unit of Marsh & McLennan Companies.

Marsh & McLennan Companies is a leading global professional services firm with roots dating back to 1871. We employ over 50,000 employees in more than 100 countries with annual revenue exceeding $11 billion. Marsh & McLennan Companies is the parent company of a number of the world's leading risk experts and specialty consultants, including: Marsh, our insurance broker and risk advisor; Guy Carpenter, our risk and reinsurance specialist; Mercer, our provider of HR and related financial advice and services; and Oliver Wyman, our management consultancy.

The Senior Health & Benefits (H&B) Consultant will lead consulting engagements with 5,000+ life employers regarding their medical, dental, life and disability benefit plans and programs and negotiate with benefits carriers and vendors to secure health and welfare plan coverage for these employers. Level of support provided depends on size of client as well as complexity and revenue of the account - at this level the senior consultant is the client lead and is often the Mercer relationship manager. To fulfill this role, the Senior Consultant will:

Lead complex client engagements, including managing overall service delivery, strategy, financial evaluations, plan design, renewal, business placement, benchmarking and other studies

Develop sophisticated benefits design and renewal strategies and drives the development of tools and solutions to address complex client issues

Determine the full scope of services provided to the client and sets roles/responsibilities within the client team

Effectively communicate Mercer's position on latest industry trends to clients

Be accountable for revenue/profitability for client accounts and projects

Monitor success of projects in terms of scope, budget, timeliness and client satisfaction

Use appropriate Mercer tools (e.g., HBB) in the development and execution of client strategy

Incorporate compliance and professional standards into all work processes, including transparency, AFG, peer review and maintaining required licensure

Generate sales by expanding revenues from existing clients and by leading prospecting efforts with new clients

Set strategic direction and create demand for new products/services in the marketplace

Lead and participate in new business opportunities with sales channel partners

Cross-sell other Mercer and Marsh and McLennan Companies products and services to clients

Build market presence by leading and presenting at industry seminars and conferences

Lead successful regional or national marketing initiatives

Establish effective carrier/vendor relationships to serve clients in benefits procurement and administration (eligibility, claims, billing, plan implementation, contracts, plan changes and necessary amendments

Leverage Mercer's size and reputation to negotiate highly competitive rates and coverage options from carriers and vendors

Leverage work to the most appropriate career level/grade

Delegate effectively to provide developmental opportunities to team members while providing mentoring and coaching to direct reports and project team members


BA/BS degree

Completion of continuing education to maintain credentials as required

State Health and Life Insurance Licenses required

15 years experience in identifying, designing, recommending and implementing efficient, innovative business solutions to clients' complex health care benefits challenges

Renowned expertise and industry reputation in the health & benefits field

Strong, innovative sales and marketing skills plus the ability to market organizational strengths successfully

Superior analytical and mathematical skills, strategic planning, communication, and listening skills

Excellent organizational and project management skills with the ability to prioritize and handle multiple and complex tasks in a demanding work environment

Strong critical thinking and analytical problem-solving skills

Proven management skills in leading large, complex projects

Ability to manage, motivate, and mentor more junior level staff

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, pension and 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at:

. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at:




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Marsh & McLennan Companies and its Affiliates

are equal opportunity employers

About this company
321 reviews
Mercer is a global consulting leader in talent, health, retirement, and investments. Mercer helps clients around the world advance the...