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The Senior Evictions Specialist-Redemptions will be responsible for the timely ordering and monitoring evictions and the timely processing and monitoring of cash-for-keys arrangements to minimize risk and loss of asset value. Provide monitoring services for properties during redemption, confirmation, and ratification periods.
Major Responsibilities for Evictions & Cash for Keys
- Primary client and attorney contact throughout the eviction, cash-for-keys, & redemption phase. Specialist will partner with the client to resolve issues relating to active files.
- Order evictions through the client foreclosure attorney or client approved attorney.
- Determine whether “cash-for-keys” is a viable option based upon established criteria.
- Negotiate and track “cash-for-keys” agreements in partnership with real estate agents assigned to the various properties. Communicate with property occupants via phone or email to negotiate vacate dates.
- Monitor the eviction process with the attorney. Track attorney’s performance and identify areas for opportunity in which the attorney can be utilized more effectively.
- Keep client informed on the status of the eviction and “cash-for-keys” arrangement.
- Monitor receipt of weekly occupancy updates from the agent.
- Upon completion of eviction or “cash-for-keys” send file to appropriate contact for client notification.
- Send cancellation and billing instructions to eviction attorney.
- Maintain accurate, up to date information in internal/external systems.
Major Responsibilities for Redemptions/Confirmations & Ratifications
- Monitor redemption periods and confirmation & ratification timeframes of foreclosure sales according to state regulated timeframes.
- Request shortened redemption periods through the foreclosure attorney for properties that qualify.
- Obtain occupancy updates from agent on a biweekly or monthly basis.
- Keep client informed on the status of the process.
- Close redemption/confirmation/ratification files upon expiration of the State regulated timeframe and forward to the assigned Asset Specialist or begin the eviction process if occupied.
- Maintain accurate, up to date information in the system.
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