Senior Field Claim Representative
FBL Financial Group, Inc. - South Dakota

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Investigate, evaluate, and negotiate claim assignments involving multiple lines of insurance within the Eastern SD territory and assist in training other claim personnel as requested. ** Contribute to the financial success of FBL by effectively determining if losses are covered under the terms of an existing policy. ** Set priorities and plan activities to manage an inventory of selected field investigation assignments in a manner that meets quantity and quality job expectations and service standards within the Senior Field Claim Representative’s authority. ** Be thorough and imaginative in investigations. ** Determine the cause and origin of property losses. ** Maintain professional and productive relationships with agents, agency managers, claimants, policyholders, doctors, attorneys, and others so as to bring credit to the claims department and the company. ** Keep a service-oriented attitude at all times. ** Assist in ensuring efficient operations during natural disasters by resolving claims during storm operations. ** Assure claims are settled in accordance with regulations and policy language by keeping current with existing and pending claims precedents and legislation. ** Document investigations, evaluations, recommendations, and plans of action. ** Cooperate with departments to ensure the aims and objectives of FBL are achieved. ** Develop and maintain plans with the Business Center Claim Consultant’s assistance to improve the performance and knowledge of claim adjusters and other claim personnel in assigned areas.

Qualifications:
College degree or equivalent required plus at least 5 years multi-line field adjusting experience. **Position may be filled at a Field Claim Rep level, depending on background/experience of candidate. ** Associate in Claims (AIC) or Senior Claims Law Associate (SCLA) designation required.** A valid driver’s license and satisfactory Motor Vehicle Records are required. ** Must be able to work under all kinds of weather conditions and fully appraise all physical aspects of the property and buildings. ** Some travel with overnight stays. ** Must be proficient in using computers and Microsoft office products. ** Ability to interpret policy coverages, investigate and evaluate claims, determine liability, appraise physical damage losses, settle bodily injury claims and adjust property losses up to level of authority. ** Ability to read, write and speak the English language. ** Strong verbal and written communication skills required.