Perform administrative work involving the processing of student aid applications to determine eligibility for financial aid, student communications, and the maintenance of computerized records. Advise students on the application procedures, review student aid application files, determine eligibility for federal, state, and institutional financial aid, award aid to eligible students, manage computerized financial aid records, and communicate electronically with related agencies.
Key Responsibilities and Duties:
Provide financial aid services for day and evening students at the Wellesley Hills and Framingham campuses, as needed;
Assist students with the financial aid process, including completion of the financial aid application;
Participate in both day and evening open house activities at both campuses;
Performs tasks associated with department activities (i.e. compiles data, researches statistics,
Interacts with various individuals and agencies at meetings and on committees both on-and-off-campus;
Review financial aid files, perform needs analysis, perform verification, make corrections when necessary, and determine eligibility for Federal and State financial aid funds;
Assist with the review of academic records to ensure that the standards of satisfactory progress are
Certify and award alternative student loans;
Responsible for maintaining current knowledge in all aspects of financial aid including changes to Federal regulations;
Other related duties as required.
Bachelors degree required;
Three to five years of related experience in financial aid environment and/or training involving financial
aid operations, or loan processing; or an equivalent combination of education, training, and experience;
Demonstrated knowledge and competency with computerized financial aid applications in a network
environment, PeopleSoft experience preferred;
Ability to establish rapport with a diverse student population;
Ability to provide clear and concise written and oral instruction;
Experience with community college population desirable;
Ability to take initiative and provide leadership in working with departmental and College initiatives;
Possess strong analytical and organizational skills and strong attention to detail;
Ability to work flexible hours/shifts preferred and willingness to travel to all campuses (Wellesley Hills, Framingham and Ashland);
Ability to work independently and as part of a team.
Massachusetts Bay Community College does not discriminate on the basis of race, color, national origin, sex, sexual orientation, age or handicap in admission or access to or treatment or employment in its programs and activities. Any inquiries or complaints concerning compliance with the regulations implementing Title IV, Title VII, Title IX, Age Discrimination Act of 1975 or Section 504, may contact Robin Nelson-Bailey at 781-239-3000 ext. 3171 who is the College coordinator for those statutes. Inquiries may also be directed to the Assistant Secretary for Civil Rights, U.S. Department of Education, Washington, D.C., 20202, or the Director, U.S. Department of Education, Office for Civil Rights, Region One, Boston, MA 02109.