Senior Financial Education Program Analyst
Consumer Financial Protection Bureau - Washington, DC

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Do you want to be a leader in your field at the Consumer Financial Protection Bureau (CFPB) - a groundbreaking organization solely devoted to the economic strength and vitality of American Families? Do you want to challenge yourself and others? If you answer "Yes", then we have a career for you! CFPB professionals have unparalleled opportunities to expand horizons for themselves and for the nation. Be one of the founding members of an agency that will make a difference in the lives of everyday American families!

As a Senior Financial Education Program Analyst with the Consumer Financial Protection Bureau , Division of Consumer Education and Engagement, Office of Financial Education, you will lead the development of promising innovations that promote positive financial decision making and behavior. The incumbent will integrate insights from the fields of financial capability, asset building, psychology, behavioral economics, and related disciplines to identify and promote, through research and pilot programs, activities designed to improve financial outcomes for consumers.


Background investigation

U.S. citizenship

May be required to serve a probationary period.

The major duties of this position include:
Creating and maintaining an Innovations portfolio in the Office of Financial Education which uses the most recent and promising insights into consumer behavior to drive strategic projects and partnerships internally to the CFPB and externally.

Engaging financial market innovators to participate in meaningful pilots that improveconsumers’ abilities to make informed financial decisions . This may include identifying distribution channels and new partners that have the potential to inform consumer decision-making and overcome barriers to using a range of financial products and services.

Coordinating with research staff throughout the CFPB to enhance our understanding of how consumers access advice and information; to integrate what is known about effective interventions; and to prioritize internal and external projects that contribute to the research and practice community. Analyzing and recommending innovative steps for improving consumer access to information and consumer motivations to receive financial information by identifying gaps in currently available materials and programs. Coordinates with and stays abreast with programmatic developments and initiatives across CFPB.

Designing metrics and implementing evaluation plans that measure program impact on financial capability and assess program success. As a technical expert, translating metrics and findings into benchmark goals and standards for financial education programs. Providing consultative advice and guidance on internal and external projects concerning state-of-the-art metrics for assessing financial education programs for efficacy in increasing financial capability.

Manage professional staff as required.

You must meet eligibility and qualification requirements within 30 days of the closing date.

You must answer all job-related questions in the job questionnaire.

Education may enhance the skills required for this position; however, education may not be substituted for experience at this level.

Specialized Experience: To qualify at the CN-60, you must have the following: You must have one year of specialized experience at or equivalent to the CN-53 level in the Federal service (the CN-53 level is equivalent to the GS-13 level). For this position specialized experience may be defined as: Experience directing, developing or analyzing programs that promote informed financial decision making and behavior, and integrating insights from one or more of the fields of financial capability, asset building, psychology, behavioral economics, and related disciplines; demonstrated leadership in creating a portfolio of asset-building and financial education initiatives that seek to improve the financial decisions of consumers, including low-income consumers; and has either developed consumer financial protection policy recommendations or identified innovative approaches, which may include facilitating technology-assisted access.

The experience may have been gained in either the public or private sector. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

Your application includes your:
1. Resume,
2. Responses to the online questions,
3. Required supporting documents;
4. Cover letter (optional).

Note: If a cover letter is submitted, it may be used to assess your qualifications.

We use a multi-step process to evaluate and refer applicants:
1. Minimum Requirements : Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found "not qualified" if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.

2. Rating : Your application will be evaluated against your responses to the occupational questionnaire. You may also be further evaluated using additional assessment processes.

Category rating procedures will be used to rank and refer eligibles. Based on your responses to the online questionnaire, you will be assigned a score. Your score will determine in which of the three categories you will be placed: Categories A, B, or C. Under this process, veterans will be assigned to the appropriate category (without additional preference points) and then placed at the top of their category.

Qualified veterans with a service-connected disability of 10% or more will be placed at the top of the highest quality category.

Review your resume and responses carefully. Responses that are not fully supported by the information in your application package may result in adjustments to your score. A human resources representative will validate the qualifications of those candidates eligible to be referred to the selecting official. Your resume will be among the factors used in setting your pay, should you be made an offer of employment. Please ensure that it fully describes your experience as it relates to the position for which you are applying.

3. Referral : If you are among the top qualified candidates, your application will be referred to a selecting official for consideration and possible interview. If you are a displaced or surplus Federal employee (eligible for the Interagency Career Transition Assistance Plan (ICTAP) ),you must be rated in Category B, or higher, in order to be considered as well-qualified to receive special selection priority.

We recommend that you preview the online questions for this announcement before you start the application process.
To preview questions please click here .

Our comprehensive benefits are among the most generous in the federal government. They include:

Challenging and rewarding work benefiting American consumers

Opportunities for development and advancement

Extremely competitive salaries

Access to comprehensive Federal health, vision, dental, life, and long-term care insurance programs

Additional access to CFPB-specific vision, dental, short- and long-term disability, and insurance programs while you work at CFPB

Ten paid holidays, 13 days of sick leave, and 13-26 days of vacation time each year

Public Transit Incentive Program (PTIP)

Employee Assistance Program (EAP)

Emergency Child Care Access (Contracted Service)

Alternative Work Schedule and Telework access

The CFPB offers its own FSA Program. As a result CFPB employees are not eligible to participate in FSAFEDS. If you are currently participating in FSAFEDS and you accept a position with CFPB, in order to continue participation in a FSA for the year you must enroll in the CFPB FSA program. You are eligible to incur expenses against your FSAFEDS account(s), up to your separation date from your current agency. In addition you will have until April 30 th of the year following your separation from your current agency to get the expenses that were incurred, reimbursed through FSAFEDS. Any balance that remains in your FSAFEDS account after all eligible expenses have been incurred and reimbursed will be forfeited. Due to IRS regulations, you are not able to transfer your FSAFEDS contributions into a CFPB FSA Account. If you have questions please contact FSAFEDS at 1-877-FSAFEDS.

We may select from this announcement or any other source to fill one or more vacancies.

This announcement may be used to fill like positions in other organizations within the Consumer Financial Protection Bureau.

All candidates will be considered without regard to any non-merit reasons such as race, color, religion, sex, age, national origin, lawful political affiliation, marital status, disability, sexual orientation, protected genetic information, parental status, membership in an employee organization, or other non-merit factors.

If you are a male applicant born after December 31, 1959, certify that you have registered with Selective Service System or are exempt from having to do so.

Relocation expenses will not be paid.

Ethics: CFPB employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at In addition, CFPB employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Bureau of Consumer Financial Protection (5 CFR 9401), which, among other things, prohibit an employee or the employee’s spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by CFPB. CFPB’s regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys. Applicants may review the CFPB ethics regulations and a summary of the regulations at Questions regarding these requirements and prohibitions should be directed to the CFPB Ethics Office at

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