Senior Fraud Investigator

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Senior Fraud Investigator

(Fraud Department)

Candidate responsibilities include but are not limited to:
  • investigate possible cases of fraud, assemble evidence and recommend steps to Director of Fraud/Deposit Operations for further initiatives or closing of the case
  • maintain detailed documentation of all pertinent investigation information on the Case Report -ECM
  • interface with members, law enforcement authorities or corresponding financial institutons, including credit unions within the Shared Services network
  • Coordinate with the Accounting department on accuracy of General Ledger entries affecting the Fraud department
  • Coordinate with the Collections Department on fraud and non-fraud cases
  • Candidate will prepare and submit CUNA Mutual claims, prepare monthly write off reports, report cases to ChexSystem and file SARs when warranted
  • Candidate must have five years of experience in Fraud /Security investigation in a credit union or related financial service environment.
  • High school degree required.
  • Candidate must have excellent interpersonal skills, strong verbal and written communication skills, and excellent organizational skills with the ability to multitask.
  • Candidate must have experience in Word and Excel or other spreadsheet software.
  • Candidate must have a complete understanding of UCC and ACH rules as they relate to fraud; k nowledge of Visa rules and regulations

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