Reports To : Associate Vice President, Project Integration and Delivery
Department: Information Technology
Office Location : Charles Town, WV
FLSA Status: Exempt
Date Posted : January 1, 2013
Date Closing : Open Until Filled
Synopsis of Role:
The Senior IT Business Analyst is responsible for developing a strong relationship with internal business customers, working with business customers to understand and document current processes and identify areas where processes could be improved through changes to the process and/or enhancements to the system.
Analyzes business practices throughout American Public University System (APUS) departments and utilize this information to influence process improvements.
Understands, analyzes, interprets and documents process workflows.
Analyzes information obtained from management to conceptualize and define operational problems.
Designs new and improved processes utilizing knowledge or performance data, metrics, and process interdependencies.
Analyzes business processes to define the functional and detailed requirements and works with the team to design specifications and approach.
Studies and analyzes information about alternative courses of action to determine which plan will offer the best outcomes.
Develops metrics to track business process improvements within both the Information Technology Department and business organization.
Oversees the transition to new processes and conducts continuous review and updates to ensure that changing business unit conditions are met.
Leads discovery sessions, publishes meeting minutes and assures all action items are completed within the timeframe set.
Consults with business process owners to obtain additional information during system development in order to evaluate an alternative approach.
Conducts system demonstrations and coordinates the creation of user guides.
Prepares User Acceptance Testing (UAT) documentation and leads the user acceptance testing effort with the responsible business process owner.
Performs other duties as assigned.
Standard office environment in Charles Town, WV.
Travel required to Manassas, VA location as needed.
Proven leadership ability, with strong interpersonal skills.
Ability to set and manage priorities and projects with tight deadlines in a fast paced environment.
Excellent written and oral communication skills with the ability to articulate ideas to technical and non-technical audiences.
Keen attention to detail, and the ability to self-motivate and direct.
Superior analytical, evaluative, and problem solving abilities.
Ability to motivate others, and work in a team oriented, collaborative environment.
Bachelor's degree in a relevant field required; advance degree preferred.
Seven to ten years experience working in Information Technology as a Business Analyst.
Understanding and experience with one or more process methodologies such as Six Sigma, Lean or CMMi.
Exposure to Information Technology development methodologies such as Agile or Rational Unified Process (RUP).
Experience with design and development of Web application.
Understanding of relational database concepts.