To maintain specialized or complex records collections with use of the records management system, LiveLink. To facilitate effective and efficient handling of NYPA’s hard-copy and electronic business records and other information in accordance with NYPA’s records management policy and retention schedule. Develop and deploy enterprise-wide records management solutions in support of NYPA’s records management strategy. Lead major records, library or desktop information delivery initiatives or projects for internal NYPA customers. Provide senior-level technical support and problem-solving expertise to IRC staff, to facilitate and maximize efficient and effective business practices.
- Under general direction, responsible for the lifecycle of physical and electronic records, and the supporting procedures to file them.
- Evaluate work flow and adapt to requirement and process changes; document these processes for others to follow.
- Implement record retention strategy ensuring policies are reviewed annually meeting State, Federal and Regulatory requirements.
- Provide user instruction, training, orientation, and coaching of the user community (Management, staff, records coordinator, etc) in proper records management policies.
- Create, analyze and or derive descriptions for content, context, and format of records and metadata.
- Create, apply, and maintain classification schemes, retention schedules, indices, and thesauri.
- Use programmatic means to manipulate data for extraction and migration tasks.
- Advise and resolve regulatory, information, and technical issues; liaise with senior management, departments, and sites on recordkeeping requirements.
- Maintain appropriate confidentiality in matters pertaining to all forms of records, including HIPPA and all other business affairs.
- Respond to complex, information requests, such as those associated with plant re-licensing, rate cases, litigation, and major Freedom of Information Law (FOIL) requests.
- A strong understanding of document management principles, approaches and solutions and demonstrated application.
- Working knowledge of basic programming languages (such as Visual Basic, SQL, HTML, or NetBeans) and basic intranet design.
- Ability to sort through complex issues and make timely decisions.
- Demonstrated strong experience with state-of-art electronic filing and document management systems.
- Strong organizational, leadership, consulting, change and project management skills; ability to prioritize and manage a project from conception to completion, including working with end users to define their procedures for records retention.
- Ability to lift boxes weighing 20 lbs, reach and bend to retrieve and return files on shelves.
- Ability to travel 15 % of the time, to NYPA’s locations, at the career and senior/lead level.
- Demonstrated strategic, systematic, analytical and conceptual thinking.
- Communicate effectively both verbally and in writing.
- An understanding of New York State, and Federal laws and regulations and how they impact the Utilities industry and the requirements for management of utility and New York State agency records, including those in electronic media.
- Participation in Records Management professional organizations such as ARMA.
- In-depth knowledge of Live Link or other Content Management systems; for the purpose of supporting the business, operational and compliance needs of NYPA.
- College Degree, preferably with a concentration in Information Sciences.
- 5 plus years’ experience in the Information and Records Management field.
- Knowledge of Microsoft office, with strong Excel and SharePoint skills.
- Working Knowledge of OpenText ECM - Livelink, or comparable ECRM /Records management systems.
- Professional certification, such as Certified Records Manager (CRM) or Masters of Library Science preferred.
- Participation in Professional organizations, such as ARMA, AIIM, or Special Libraries Assoc. (SLA) preferred.
The New York Power Authority (NYPA) is the nation’s largest state power organization, operating 17 generating facilities and more than...