Senior Interaction Designer
VerticalResponse - San Francisco, CA

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The Sr. Interaction Designer must balance considerations of users’ needs, technical constraints, and business objectives while working on a fast-paced and collaborative team. The ideal candidate is just as comfortable talking about use cases as conversion rates or widget behaviors. This candidate will also have a working knowledge of JQuery and CSS, to extend our prototyping capabilities.

This position requires strong written and verbal communication skills, and a great sense of customer empathy.

Responsibilities include:
Working from user scenarios, define UI concepts, and then guide development through the details

Improve existing functionality based on user research, working iteratively with the team

Collaborate with visual designers and corporate marketing to integrate visual and behavioral elements

Lead the design process on projects, drive decisions, create schedules, and track UX outcomes

Deliver UI prototypes, mockups, and detailed design specifications to communicate designs

Lead teams in conducting design reviews and assist with user research activities

Mentor junior staff and non-designers in all aspects of user experience and design

Minimum bachelors degree in HCI, Human Factors, Cognitive Psychology or related field; Alternatively Architecture or other Design fields; graduate degree in relevant discipline is highly desired

5+ years of experience designing web sites, ideally working in a UX team or agency environment

Expert knowledge of UI design conventions and current best practices in the field of UX

Expert knowledge of interaction design and overall user experience methodologies

Must have strong time & project management skills, capable of working in an Agile environment

Expert knowledge of tools such as Adobe CS, Omnigraffle, Axure, Balsamiq

Familiarity with HTML, CSS, and Ajax technology

Familiarity with user testing, and site analytics (hands on user research experience preferred)

Proven track record of designing experiences that delight users and increase revenue

Proof of eligibility to work in the US

About the Team:
You’ll join a product team that thrives on creativity, innovation and problem-solving. You’ll get to influence all aspects of our product, from VC-caliber business cases to the design of a drop-down menu. Our singular focus is on our customers and how they want to work, every step of the way – and you’ll be right there paving that road for them. You’ve got a killer sense of humor, love working closely together as a team and can bring your A-game at the end of the year during our annual holiday decorating competition!