Commercial & Residential service co.
Operations Senior Supervisor:
Since 1989, UBMI Janitorial has provided top-quality, building cleaning and maintenance programs and specialized services to clients throughout Upstate New York. Over the years, the UBMI team has worked very hard to build a solid reputation for superior professionalism; quality, caring service; and unparalleled value. We are searching for a Operations Supervisor to oversee our staff responsible for over accounts. The candidate will provide overall planning, and direction at contracted sites to achieve operating goals. He / she will utilize core skills such as coaching, influencing, communication, critical thinking and problem solving. We are looking for high energy, thoughtful professional who can both execute actions and programs and work at the big-picture level.
Provide daily Supervisory to janitorial Staff
Manage hiring process and on boarding of new hires
Monitor and manage required labor levels at all locations
Develop a recruitment program to account for comprised turnover rates
Responsible for performance feedback for employees
Determine each facilitates needs, manage resources, and budget
Ensure compliance with contract requirements at multiple sites
Responsible for safety, quality control and labor audits
Responsible for overall job performance, quality and customer satisfaction
Build and maintain relationships with customers Identify barriers, trends and areas of improvement with staff and other operational areas.
3 years management experience, preferably in the building services industry
Proven ability within project management
Experience managing resources, budgets and cost containment
Proven ability in written and oral communication
Excellent skills in hiring, training and managing staff
Highly motivated independent manager who is also a team player
Excellent interpersonal, organizational, motivational and customer service skills
Proficient in MS windows, Word, Excel and Outlook
College graduate or equivalent experience
ZipRecruiter - 19 months ago