Sustainable development is fundamental to the World Bank's ability to deliver on its mission of poverty reduction. In order to fulfill its mission, the World Bank created the Sustainable Development Vice Presidency to help our client countries, as well as other stakeholders, think through and carry out programs and policies that advance sustainable development to ensure lasting poverty reduction. This involves working with our clients to drive growth in a greener and inclusive way and strengthening the “triple bottom line” of economic, environmental, and social sustainability for people to fully benefit from development initiatives. Our work is carried out in conjunction with developing nations and emerging economies, but also in global fora with all stakeholders where we advocate for sustainable development practices.
The Bank's Sustainable Development Network (SDN) brings together people and programs across six operational regions and six “anchor” departments: agriculture and rural development; energy; environment; social development; transport, water, and ICT; and finance, economics and urban development. These anchor departments are housed within the SDN Vice Presidency to help provide strategic leadership by the SDN Council, develop new financial and knowledge products, manage partnerships, promote operational quality, and ensure sector expertise contributes to a data driven and results focused business associated with a $110 billion lending portfolio. Close to 2,000 staff are associated with the SDN Network professionally, and approximately 780 staff work directly within the Anchor.
The Transport, Water and ICT department of the Sustainable Development Network Anchor (SDN) leads the implementation of the Bank's water strategy. It is also the secretariat of the Water Sector Board, which is responsible for the Bank’s work covering water supply, sanitation, irrigation and drainage, hydropower and water resources management. The Water Sector Board has made some progress in implementing the 10-point program laid out by the Bank’s Matrix Leadership Team to improve the effectiveness of the family through enhanced collaboration between the anchor and the regional units that work on water.
Effective Knowledge Management is key to the water anchor’s goal to help the World Bank’s water practice meet several of its strategic priorities:
In this context, the Water Anchor wishes to recruit a Senior Knowledge and Learning Officer who will lead the Knowledge Sharing and Learning Team that will be located in the anchor but serve the entire practice. The selected staff will work under the overall guidance of the Sector Manager, and in close coordination with the Sector Board, the Anchor’s “practice animators” (water supply and sanitation, hydropower, agricultural water management and water resources management), WSP as well as the Knowledge Management and Learning specialists in the World Bank’s Sustainable Development Network.
- access global knowledge from inside and outside the institution;
- improve portfolio quality and track results;
- plan and implement a coherent learning program for the water practice in line with the Bank’s strategic priorities in water;
- track the timeliness and quality of the anchor’s own deliverables.
Duties and Accountabilities
Note: printed production of materials will be the responsibility of the communications staff.
- Lead the Knowledge Sharing and Learning Team to further the outreach, learning and knowledge sharing within the Water Family at the Bank.
- Advise the Sector Manager and the Sector Board and prepare management briefings on emerging issues, external trends, and developments related to knowledge management that could impact the Water Sector Board’s work.
- Manage systems to link staff to global knowledge. This will involve (1) Oversee the functioning of the Water Helpdesk just in time knowledge sharing function; (2) Supervise and support the Water Practice’s Thematic Groups as they evolve and provide secretariat functions for reporting their changing roles, responsibilities and governance structures as well as their annual funding and activities; (3) Advise the sector board on the latest thinking Bankwide on Communities of Practice, Thematic Groups and other ways to link staff to global knowledge.
- Lead the planning, design, execution and evaluation of learning activities across the family with a view to enhancing staff skills in line with the core competencies and strategic priorities adopted by the Sector Board. This includes the Water Orientation Course, as well as the organization of Water’s portion of SDN week and/or Water Week as appropriate. It also includes undertaking, in collaboration with HR, the associated analysis of skills. Each of the Water Anchor’s practice animators will be responsible for providing content of the learning strategies for their individual business lines.
- Coordinate seamlessly with designated representatives for knowledge management in the water units of the six regions as well as the leaders of the anchor business lines, thus gradually building a “family-wide” approach to knowledge management for Water.
- Develop and manage the system to track the water lending and AAA portfolio building on the system already in place in TWI and in OPCS results secretariat and report twice a year to the Sector Board.
- Develop and manage a system to track the delivery and quality of anchor knowledge products.
- Build technical capabilities and advise and lead the anchor staff to use leading social collaboration tools and platforms to guide the generation, sharing and dissemination of knowledge.
- Oversee the preparation, updating and distribution of a limited number of standardized PowerPoint presentations on key topics for the practice.
- Oversee the tracking and analysis of usage statistics for Knowledge Management initiatives to identify trends and provide insight on the effectiveness, usage patterns and areas for improvement.
- Oversee the preparation of analysis necessary for Sector Board discussions as necessary.
- Either (1) an MA/MS in Knowledge Management or Communications or a related field and a minimum of 8 years of relevant professional experience including some expertise in water; or (2) a MA/MS in a water-related field and at least four years experience with knowledge management in water.
- Proven track record in using new collaboration platforms to engage staff in conversations with internal and external stakeholders and create behavioral change. Comfort with and continuous curiosity for the latest technologies
- Proven track record of building communities of practice using online tools
- Expert knowledge of Microsoft SharePoint and familiarity with platforms such as Jive to connect staff across six regions
The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence.
- Knowledge Strategy, Leadership and Implementation - Is able to independently identify and assess opportunities to incorporate KM into a broader range of business processes which bring advantage to organization and/or its clients.
- Culture Change, Community Building and Collaboration - Has solid understanding of, and interest in, theory of organizational change, applies it in organizational environment and in KM activities
- Knowledge Assessment, Content Management and Evaluation - Has ability to create and promote the right conditions for knowledge to be created and used
- Knowledge Architecture, Technology and Tools - Demonstrates broad understanding of and keeps up to date with newest technologies and applications relevant to KM
- Client Orientation - Maintains client relationships in the face of conflicting demands or directions and provides evidence-based advice and solutions based on sound diagnosis and knowledge.
- Drive for Results - Identifies the needed resources to accomplish results involving multiple stakeholders and finds solutions to obstacles affecting key deliverables.
- Teamwork (Collaboration) and Inclusion – Able to collaborate with other team members and contribute productively to the team’s work and output, demonstrating respect for different points of view. - Shows leadership in ensuring the team stays organized and focused, and actively seeks and considers diverse ideas and approaches.
- Knowledge, Learning and Communication - Leads in the sharing of best practice, trends, knowledge and lessons learned across units and with clients and partners, articulating ideas verbally and in writing in a clear and compelling way across audiences of varied levels.
- Business Judgment and Analytical Decision Making - Gathers inputs, assesses risk, considers impact and articulates benefits of decisions for internal and external stakeholders over the long term.
The World Bank - 12 months ago
Collectively known as the World Bank, the International Bank for Reconstruction & Development (IBRD) and its sister organization the Int...