Senior Lead Systems Engineer
VistaPrint - Lexington, MA

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As a Senior Lead Systems Engineer, you will be a member of our growing global Manufacturing IT Architecture team. You will be responsible for providing System Engineering for Vistaprint’s Manufacturing Facilities across the globe. You will represent our team working on projects that include new manufacturing equipment deployment, and improvements in our existing printing facilities, as well as leading new facility deployments. You will work closely with Manufacturing Engineering, Development, and IT teams located globally on these projects and during problem investigation. You will perform an IT technical architect and engineer role ensuring Vistaprint IT best practices, global consistency, and robust support processes are followed. You will also perform administration and support for our development and test manufacturing environments developing and leading IT processes.

Vistaprint IT standard solutions currently utilize Microsoft Windows OS Platforms, VMWare virtualization solutions, HP servers, EMC Unified storage, and Cisco networking devices. Manufacturing equipment and tools utilize various 3 rd party hardware and software. As needed, we’ll use different OS platforms and hardware vendors.

You will perform a systems engineer or architect role on various sized/complex manufacturing projects that run in one or all Vistaprint manufacturing facilities
You will perform IT systems design, support and administration for development and test environments supporting developers, QA, and research and design teams
You will work with the local plant IT teams providing IT engineering, direction, and mentorship with concentration on projects and problem management
You will monitor and perform escalated support for Vistaprint ‘s Manufacturing systems worldwide
You will proactively identify and design improvements to existing technologies in the plants globally
You will build highly robust solutions that can support component failures
You will introduce automation and efficiencies to current systems and processes
You will identify, develop and lead new IT processes for robust IT operations globally
You will be a leader in documentation and communication in the work you lead
You will become an expert in Vistaprint Manufacturing IT technologies including both hardware and software
You will be a leader and expert in the IT integration of Vistaprint’s proprietary manufacturing system (Viper) and the various 3 rd party applications that run throughout the plants

Bachelor’s degree; BS/BA in a computer field preferred (4 year degree)
Minimum 8 years in the Information Technology field with 4 years in a position of heavy systems design work
Extensive knowledge of Microsoft operating systems and applications, hardware installation and troubleshooting, TCP/IP and basic network concepts, and printing technologies (Laser, Thermal, Inkjet, etc.)
Extensive knowledge of server hardware and software installation and maintenance
Moderate understanding of routers, switches, and networking technology
Moderate understanding of network attached storage technologies
Minimum 3 years of Project Management experience
Preferred 3 years of Manufacturing IT experience
Minimum 1 year experience with VMWare administration

Extremely flexible work hours allowing interaction with various team members who will work across various zones, as well as providing on call support.
<30% Travel necessary to other Vistaprint offices globally
Ability to react quickly in an ever-changing environment
Exceptional interpersonal and communication skills
Strong documentation and organizational skills
Able to work autonomously
Ability to lift 50 lbs. (necessary for racking IT equipment)

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