To design, administer, maintain and support the Lotus Notes environment on an Intel platform
Installing, configuring, patching, maintaining and fully owning the entire Messaging environment.
Messaging environment includes Lotus Notes, BlackBerry, Good, IronMail, Securemail, McAfee, TLS, security, account maintenance, etc.
Experience implementing BlackBerry solutions for multiple domains
Provision BBs, users, policies
Manage server to include patches, upgrades
Troubleshoot connectivity issues
Routing and configuration to support multiple domains within the infrastructure and on shared hardware (ie: virtual hosting)
Experience with SPAM filtering with McAfee a plus (IronMail secure mail delivery)
Experience with Secure mail delivery with McAfee a plus (IronMail secure mail delivery)
Ensure proper flow of e-mail
Ensure proper replication of databases between internal/external Notes Servers
Create and maintain Notes ID s
Maintain ID files, i.e. re-certify, re-issue, etc as well as perform necessary audits for SOX and Internal Audit standards.
Monitor overall environment for proactive maintenance and monitoring
Responsible for installation of Notes Database systems on production servers and distribution to remote servers and offices
Maintain Lotus Notes security.
Perform capacity analysis and plan for future growth.
Perform upgrades as needed on Server hardware, Server OS, Notes software and other supported messaging platforms
Ensure proper backups of Servers.
Restore files as needed.
Evaluate new versions of NOTES and make recommendations regarding their usage.
Serve as resource for projects related to NOTES/DOMINO, for new applications to be installed and for security issues.
Manage Notes/Domino server disk space.
Troubleshoot hardware and software problems.
Provide technical assistance (hardware and software).
Provide customer support.
Ability to manage and coordinate projects related to Lotus Notes and other supported messaging platforms
Train support staff on all related Notes issues.
Assist Development team with implementation of their systems into Notes environment.
Manage SMTP mail gateway processes.
Experience setting up and maintaining TLS accounts, and helping customers setup their TLS accounts
Experience with Lotus Development such as Lotus Script, Agent build/modify,
Other duties as assigned by manager.
KNOWLEDGE, SKILL, EXPERIENCE and MINIMUM EDUCATION REQUIRED
5 years Lotus Notes Administration Experience versions 6.x and above required
2 years Lotus Notes Administration Experience version 8.5
4 years Lotus Notes development experience
In depth knowledge of Windows server 2003 environment
Strong organizational skills.
Ability to create and maintain documentation for process, procedures and business recovery
Effective communication and problem solving skills.
Strong customer service skills.
Ability to lift 80lbs servers and rack them in a Data Center
Ability to work 24x7, nights and/or weekends (as needed)
Strong troubleshooting skills
MISI Company - 18 months ago