Senior Manager, Account Services
American Heart Association - Dallas, TX

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What's your motivation? Opportunity? Creativity? Contribution? It's all part of working for the American Heart Association---where you can combine professional growth with personal fulfillment. So if you're considering a new and rewarding career, consider the American Heart Association. We have an excellent opportunity for a Senior Manager, Account Services at our National Center office in Dallas, Texas .

The Senior Manager of Account Services will be responisbile for building a network of meaningful volunteer partnerships to advance the mission of the American Heart Association/American Stroke Association by providing timely direction, framework and resources to volunteers while at the same time using his/her expertise, abilities and willingness to leverage networks to drive the goals of the organization.

Major Responsibilities Include:
Works with direct reports and other department staff as appropriate to develop and implement annual sales plan to achieve annual revenue and product growth goals for the Heart-Check Certification Programs.

Monitors progress toward goals, identifies goal shortfalls and develops strategies to cover shortfalls and get back on track to achieve budgeted/plan goals.

Makes direct sales calls

Works with marketing function within Nutrition and Obesity Strategies department to develop plans to market and promote the Heart-Check Certification Program.

Oversees the creation and development of sales collateral and presentation materials.

Ensures that account services team maintains the business unit's contact management system (ACT!) with timely input of account information to track leads at various states of the selling cycle.

Tracks performance statistics by individual account services manager and for overall department to document account losses, account progress toward closure and accounts won.

Cultivates existing relationships with program participants to influence the accounts to expand participation in the Heart-Check Program and to stimulate their interest to also explore other opportunities with the American Heart Association.

Creates a solid working relationship with the AHA's Corporate Relations Department at both the national and affiliate levels for purposes of coordinating efforts to solicit relationships with companies in a single unified manner.

Manages the relationship between Account Services and the AHA Legal Department for successful negotiation and execution of licensing agreements and other contracts or legal issues related to the certification program.

Conducts account planning and evaluation sessions with the key accounts as appropriate.

Develops and maintains budget for assigned projects under the direction of the Director, Business Relations and in collaboration with the Senior Manager Operations.

Required Skills

Required Qualifications Include:
Bachelors degree required; Post-graduate studies a plus. A degree in business, marketing, or communications preferred.

5+ years project/product or brand management expereince; food industry in consumer packaged goods, restaurant or food service preferred

3+ years successful sales experience including sales planning, goal setting, generating qualified sales leads, tracking key account sales activity and account services.

3+ years budget management experience

Proven ability to lead and motivate direct reports to achieve sales goals.

Ability to formulate effective business-to-business marketing/sales plans.

Ability to work independently and effectively manage mulitiple projects in a fast-paced enviornment.

Proven negotiation skills

Excellent written and oral communications

Ability and willingness to travel approximately 40-50%

Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.

To apply for this position or to see other opportunities with the American Heart Association please visit . We no longer accept mailed, faxed or e-mailed resumes. Please apply for positions directly through our website. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.

The American Heart Association is an Equal Opportunity Employer and works to prohibit discrimination and to assure fair and uniform treatment of applicants and employees in all aspects of Human Resources administration without regard to political or religious opinions or affiliations, membership or non-membership in employee organizations, age, sex, disability, race, color, national origin, religion, sexual orientation, marital status or any other non-merit factor.

Required Experience

About this company
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The American Heart Association (AHA) is a not-for-profit organization devoted to the fight against heart disease and stroke (both among...