Senior Manager, Hosting Services
Medidata Solutions - Houston, TX

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Responsibility Overview:
Perform role of counselor and coach; provide input and guidance into the staffing process.

Actively participate in staff recruitment and retention activities.

Provide leadership and support for delivery teams and staff in local/remote offices

Manage and ensure IT compliance with regulatory requirements, best practices, and policies and procedures.

Develop and maintain contact with top decision makers.

Must have experience successfully leading complex technical engagements and teams, manage 24x7x365 team schedules, with team sizes ranging from 10-15 resources.

Enhance the process and procedures utilized in the datacenter to insure predictability, accountability and accuracy of hosting service offerings.

Collaborate with engineering and support leads to develop, enhance and maintain workflow process and procedure.

Continuously enhance monitoring and management of hosting services and infrastructure.

Develop metrics and make necessary improvements to measure performance and availability.

Responsibility Overview:
Automated Test Script writing

Automated Test Script execution

Automated Performance Script writing

Automated Performance Script execution

Create Load test scenarios

Collaborate, participate and assist the Software Quality Assurance team with functional testing using automated testing

Defect tracking and its resolution

Four-year college degree in computer science, engineering or applied mathematics preferred, or equivalent experience

Experience working in a regulated, document environment

3 - 5 years SQA and product testing experience

2 - 4 years of Load Testing experience

2 - 4 years of automated functional testing experience

Experience writing manual test cases

Extensive experience in implementing test automation infrastructure

Clinical trial software and vendor experience a big plus.

Superior organization, written communication and verbal communication skills

Expert user of MS Word and Excel

Flexible, team-player

Ensure day-to-day data protection process performed to expected goals.

Research and recommend new technologies that will enhance the Medidata Hosting environment.

Ensure all recommended technologies support audit requirements.

Provide continued support to all members of the IT leadership team.

Data center optimization, efficiencies, monitoring, consolidation, co-locations, cloud computing.

Various duties as assigned

Hear what our employees have to say about working at Medidata Solutions.

Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or status as a veteran. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities
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We are the leading global provider of cloud-based solutions for clinical research in life sciences. We are committed to providing biotech,...